Public Mediation

Comcast (Headquarters) Dispute

D. M. vs. Comcast - Comcast Xfinity
1701 Kennedy Boulevard, Philadelphia, Pennsylvania, 19103-2899, United States
Amount Involved: $225,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 5134305
    • Amount Involved: 225,000.00
    • Filed On: Jun 09, 2014
    • Posted On: Jun 20, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"Foe a number of years I was a customer of Comcast using their email and FAX. Abruptly on 12-12-13 they cut me off with no explanation. Having been in the Orthopedic business I received the majority of my $15,000.00 to $25,000.00 monthly business through email and or FAX. I spent three days with three employees at their office and no one could tell me why. I then changed to another email company which turned out to be not so good. Then I went to gmail. I then received a bill for $00.00 + with no explanation. I tokk all this to another Comcast office and their computer stated cancelled for lack of payment. I went to my bank and showed them with cancelled checks there were not missed payments. The manager agreed to waive the $00.00+ and set an appointment to reinstate Comcast. It's the only program I can function within properly. The rep came to my house, set everything up then asked for $46.00. I asked WHY and was told money I owed. I cancelled and when he reset everything he had done I had to contact Uverse to get our TV's working properly. Another $150.00 service call.
What can I do to recapture all the money Comcast has cost me?
Thank you, cdonmeacham@gmail.com"
...
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What Claimant Wants Hide
1. Compensation: Losses due to their incompetance Jun 24, 2014 $150,000.00
2. Damages: Losses due to their incompentance Jun 24, 2014 $25,000.00
3. Recovery of Losses: Losses due to their incompenatance Jun 24, 2014 $50,000.00
4. Other – Copy claim to regulators Jun 24, 2014 $14.99
5. Other – Pay for claim posting cost Jun 24, 2014 $7.99
6. Other – Physical delivery charges Jun 24, 2014 $2.99
Cash total : $225,025.97
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Comcast - Comcast Xfinity. This claim will remain posted until resolved
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