Public Mediation

My Claim vs. City Of Concord, Nc Water Department

R. P. vs. City Of Concord, Nc Water Department
850 Warren C. Coleman Blvd., P.O. Box 308, Concord, North Carolina, 28026-0308, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3236892
    • Amount Involved: 400.00
    • Filed On: Feb 12, 2016
    • Posted On: Mar 15, 2016
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"My Mother is being overcharged on her water bill, and the City Of Concord Water Department is now wanting her to pay for a new water meter... These are electronic water meters controlled by the City Of Concord, NC Water Department. The City Of Concord, NC Water Department tested the meter which showed to be normal, on the results on Friday 02/12/2016. And the Water Department Techinicans tested the new meter and checked for leaks in the system of the home which passed 100 percent problem free. No Leaks in the homes system. And the new meter was showing only 7 gallons used since the meter was installed on Thursdays 02/11/2016. Which is what I believe is correct and a true reading of the water usage each day. My complaint is that My Mother was being charged for over 100 gallons of water each day, on the water bill which also showed she was being charged for over 3000 Gallons Of Water Each Month. And the City Of Concord Water Department isn't accepting responsibility for the over charges, and was insinuating that the water is being stolen without My Mother's knowledge each day. I checked the outside water faucets and found that they had not been used, because very dirty water was still in the faucets. This matter is showing signs of a Major Cover-Up by City Of Concord, NC Water Department of Over Charging for Profit across Cabarrus County. I'm requesting a full and complete investigation into this matter.

Sincere Thanks!
Rick E. Posey"
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Additional Communication Between Claimant and City Of Concord, Nc Water Department Hide
  • Feb 24, 2016, Claiming party added:
  • As of this Date Today February 24th, 2016, I have not received any information or a reply from The City Of Concord, North Carolina Water Department. This is a deliberate attempt to ignore the facts of this matter and unwillingness to resolve this matter with my elderly Mother, her name and address is on record in this matter as being the customer.

  • Mar 14, 2016, Claiming party added:
  • I have been waiting Patiently for a Response from The City Of Concord, NC Water Department to respond to my Claim. I'm of the Opinion that their "SILENCE" in this matter is a Clear Indication of their "GUILTY DECEPTIVE BUSINESS PRACTICES", in a COURT OF LAW their "SILENCE" would be acknowledged as "GUILTY" of the Charges. We know that NO ONE IS ABOVE THE LAW, Not even and especially those whose Position is to Maintain "ETHICAL" and "HONEST BEHAVIOR" with PUBLIC FUNDS.

  • Mar 26, 2016, Claiming party added:
  • I'm requesting to receive something in writing from The City Of Concord, NC Water Department in response to my claim, and make an effort to resolve this matter.
    As of this date March 27th, 2016 I have not received any response to this claim from The City Of Concord, NC Water Department.

  • May 19, 2016, Claiming party added:
  • The City Of Concord, NC Water Department's only concern is that the facts and truth are never discovered about their "ILL GOTTEN GAINES" From what I have discovered in our case.

What Claimant Wants Hide
1. Credit: Complete Credit and Adjusted to reflect the actual amount of water used by the elderly lady. Mar 15, 2016 $400.00
Cash total : $400.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from City Of Concord, NC Water Department. This claim will remain posted until resolved
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