Public Mediation

car-mart-Dispute-#5436248

J. W. vs. Car-Mart
1020 Bypass Rd , Winchester, Kentucky, 40391, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 5436248
    • Amount Involved: N/A
    • Filed On: Apr 06, 2012
    • Posted On: Apr 17, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Complaints Involved (6) - View
Claimant says:
"I purchased a vehicle at $75 a week a 2000 dodge Dakota over a period of 2 months I experienced many problems that the car lot would procrastinate to fix. (Spent an estimate of $450 for a service warranty plan that would allow multiple issues to be fixed for a $50 deductible.) after mentioning the issues that need fix my payments were raised twice. I called about a major engine issue (oil pressure constantly dropping withing 3000mi. of last oil change) and the assistant manager informed me that I had purchased the vehicle with 125000 miles on it it when in reality it had 141000 at time of purchase so therefor my my service warranty was not able to fix. After going over my personal contract copy and determining they voided the contract I returned the vehicle to the car lot where the assistant manager threatening to sue and acted in a very unprofessional business attitude and very untrustworthy. Many online posts show this is not the first incident where they have done the same actions toward other customers, I made many attempts with calls and visits, and was told to put sea foam electrical sealants, temporary problem solvers, major problems never addressed,"
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. return vehicle and be free of all debts Apr 21, 2012 N/A
Cash
1. Other – Pay for claim posting cost Apr 21, 2012 $7.95
Cash total : $7.95
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from CAR-MART. This claim will remain posted until resolved
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