Public Mediation

Capital Resorts

J. M. vs. Capital Resorts
430 State Highway 165, Branson, Missouri, 65616-3541, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 8259016
    • Amount Involved: 30,652.50
    • Filed On: Jan 29, 2016
    • Posted On: Feb 09, 2016
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Claimant says:
"Re: Time-Share in Branson Mo/Capital Resorts
WE were misrepresented into buying another TimeShare with Capital Resorts. We thought we were getting better advantages with travel by air-line,car-rentals,and Hotels, exchanging our points to
Capital Resorts from Surry Grand Crown which we already have and paid for in full in April 21,2003. and we were told to sign papers, which we did. The only thing we didn't understand was that they were selling us another Time-Share in Capital Resorts. We would like to have this time-Share resolved and return the money. They took $452.50 out of my personal account, and took $3000.00 out of the Capital Resorts account they had set up account for us to use, but it looks like it is for themselves. We never did get the credit card for us to use.
We would appreciate some help in resolving this matter. Thank you.

John Masters
POB 229
Gakona, Alaska 99586
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What Claimant Wants Hide
1. Recovery of Losses: credit card losses/time consuming to get straightened out Feb 13, 2016 $30,452.50
2. Pay me for my time: 5 hours @ $40.00 Feb 13, 2016 $200.00
3. Other – Copy claim to regulators Feb 13, 2016 $14.99
4. Other – Pay for claim posting cost Feb 13, 2016 $7.99
5. Other – Physical delivery charges Feb 13, 2016 $2.99
Cash total : $30,678.47
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Respondent's Counteroffer

There has been no response to this claim from Capital Resorts. This claim will remain posted until resolved
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