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"Capella University does not comment on learner matters publicly. We encourage you to contact LearnerAffairsCU@capella.edu so we may address your inquiry directly."
This claim will remain posted until resolved.
This sounds like a shocking state of affairs. If Capella University takes tuition payments on the basis that it will provide appropriate teaching and guidance so that the student can obtain an advanced degree, then it should perform as promised.
If its faculty members are accepting payment from the student through the university, then they have legal and ethical obligations to that student. You cannot charge money for something you do not provide. Capella should actively WANT to review this situation and ensure that its faculty members are doing their jobs. Based on the account given, it doesn't sound as if they are. If the student submitted his/her work in a timely fashion and can prove that - and yet, after six years, still does not have a degree - then that is shameful.
The response from Capella is simply an attempt at weaseling out of its responsibilities. I cannot imagine that this student has filed through this forum without having previously attempted to resolve the issue with Capella.
While it may not be appropriate for Capella to post individual students' records, it would be perfectly appropriate for Capella to look at the 14 individual complaints that I have read through here and recognize that it has a problem. It could announce that it is instituting an independent and impartial review board and actually do so.
The students may wish to try contacting whatever lawyer sued Trump University. Capella appears to be running an equally indifferent program.
Based on these complaints and Capella's poor response I would personally never consider Capella and have advised my daughter against it.
It is already a sad concept that the education system is so expensive without a guarantee that we can land a job in the job market. To add to the pain, the education mafia system comes in to take advantage of the law and use it to their own advantage of denying any financial refund to students even if the students have every right and a valid explanation for their claim.
Capella refund back the tuition and all the financial and psychological damages caused!
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