Public Mediation

Philip Badome vs. Cabrillo Coastal General Insurance Agency Inc

P. B. vs. Cabrillo Coastal General Insurance Agency Inc
P.O. Box 357965, Gainesville, Florida, 32635, United States
Amount Involved: Other terms
Complaint(s): Bad business practices
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Statement of Claim
"Loan Depot sold my mortgage to Chase Bank earlier this year, coincidentally, Cabrillo sent me a non-renewal letter for two "water loss" claims. The first was on 9/14 that Liberty Mutual partially paid, I did not have Cabrillo at that time. The second "claim" was 6/18 but it was a question about my deductible and I decided to repair it without insurance. Cabrillo, at my request, did not send an adjuster, nor did they pay a penny on any claim."
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What Claimant Wants Hide
Just make me happy!
Claimant invites Cabrillo Coastal General Insurance Agency Inc to make a fair offer.
1. Other – Copy claim to regulators Jan 02, 2019 $14.99
2. Other – Pay for claim posting cost Jan 02, 2019 $14.99
Cash total : TBD
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • "We are in receipt of the review submitted regarding Cabrillo Coastal General Insurance Agency, LLC (“Cabrillo”). On behalf of Cabrillo, I thank you for bringing this matter to our attention. We sincerely regret we were unable to service your needs to your satisfaction. We take our policyholder concerns seriously and we appreciate the opportunity to address them. As a general business practice, Cabrillo refrains from providing detailed responses on this forum due to privacy concerns but encourages customers to contact us directly on 352.224.2820 to more specifically address their concerns. We regret the inconvenience this may have caused and respectfully request that you contact us if you require additional information regarding this matter."

This claim will remain posted until resolved.

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  • Contributed Solution: by George Maxwell On 01-07-2019
    Cabrillo Coastal Insurance likely used the Lexis-Nexis CLUE database as reason to terminate your insurance - you're entitled to a copy of the report. Get it. More...
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