Public Mediation

Brooksville Finance Center-Dispute-#6213578

R. S. vs. Brooksville Finance Center
174 Main Street #201, Biddeford, Maine, 04005, United States
Amount Involved: $4,678.10
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6213578
    • Amount Involved: 4,678.10
    • Filed On: Apr 03, 2013
    • Posted On: Apr 14, 2013
    • Complaint(s):
      • Contract / Agreement / Promise dispute
      • Customer service runarounds
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"Over the last three weeks, this company with a person named Allen which transferred to a Michael, promised and gave loan documents for $13,800. Of that amount, $1,000 for insurance (refundable after 24 months of timely payments), plus fees of $900. - and then they needed another $1,000 for insurance and $985 for the actual "lender's fee", several days later, still awaiting my loan proceeds they promised was sent to my checking account in a wire transfer, never appeared. Michael, after receiving daily calls promised the money was sent. It was never sent. Finally Michael called and indicated they (the CEO - Brody Smith) were so sorry but needed yet another $750 for fees that the lender decided to charge. He said they were going to give an additional $200 to me, due to the manner it was handled and loan plus that $200 and refund of lenders fees would be in my account within 2 hours. In addition, they required a fee of $750. After several days of no money deposited, calls were made many times - they were rude and said they would just mail me the check. That has never appeared. Now, no one answers the telephone and I am unable to locate them in Maine. I live in Colorado. The total loss to me (and my family who trusted me and gave me part of the loan fees) is $4,630 in our cash and costs of $13.10 in purchases of the cash cards (they required we purchase the Green Dot Paypal preloadable cards at Walmart that has a scratch off number which is given to Brooksville Finance so they get cash from Walmart), our gasoline over $25. They stole our money of $4,630 that they would of course have reimbursed, lied daily for a month now and in writing gave us falsified loan documents to sign which no proceeds were ever made. They refuse to take our calls or refund the fees paid. They are an illegitimate company and have STOLEN our money. They have lied so many times. We expect, at minimum, the fees they have taken from us refunded. I am a retired after 26 years in the Navy, my sister has bone cancer and we are trying to pay some bills, survive and continue an honest life."
...
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What Claimant Wants Hide
1. Refund: Loan fees paid and no loan funded Apr 15, 2013 $4,630.00
2. Refund: Gas and fees to purchase the cash cards they stole from me Apr 18, 2013 $48.10
3. Other – Copy claim to regulators Apr 15, 2013 $14.99
4. Other – Pay for claim posting cost Apr 15, 2013 $7.99
5. Other – Physical delivery charges Apr 15, 2013 $2.99
Cash total : $4,704.07
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Respondent's Counteroffer

There has been no response to this claim from Brooksville Finance Center. This claim will remain posted until resolved
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