Public Mediation

Bellavani-Dispute-#8825368

M. M. vs. Bellavani
Newport Beach Cosmetics, Inc., 3727 W Magnolia Blvd # 750, Burbank, California, 91505-2818, United States
Amount Involved: $98.37
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • View response from: Bellavani
    • Claimant Seeks: View.
    • Claim #: 8825368
    • Amount Involved: 98.37
    • Filed On: Jul 16, 2013
    • Posted On: Jul 27, 2013
    • Complaint(s):
      • Bad business or marketing practices
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"As per their add on facebook this Company adveretised antiaging product for the cost of shipping & handling which I agreed to pay in the amount of $4.95.
I receive my Credit Card Bill in the mail yesterday and they not only charged me the $4.95 but they also charged me $98.37, I did not agree to this!
I still have their 2 emails they sent to me via way of emails in my Inbox if you would like for me to forward to you.
I have tried calling their phone number which is also on my bill.
This Company is out of Santa Ana, CA.
I am a 77 year old Senior Citizen and on a fixed income I cannot afford to pay $98.37 for face lotion.
I received emails from friends to the effect they have been taken by this company also.
Their phone number which remains busy is 1-888-235-5276.
Please I need your help,
Mary L. Mounts
Rt. 2, Box 766A, 17 Maupin Rd.
Milton WV. 25541"
...
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What Claimant Wants Hide
1. Compensation: Unreasonable charge Jul 31, 2013 $98.37
2. Other – Copy claim to regulators Jul 31, 2013 $14.99
3. Other – Pay for claim posting cost Jul 31, 2013 $7.99
Cash total : $121.35
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Respondent's Counteroffer Hide
Message from Bellavani: To receive a refund, please return the merchandise to:
Newport Beach Cosmetics
PO Box 30710
Laguna Hills, CA 92654-0710

To ensure a prompt refund, please be sure to include your name, phone number and order number with your package.
What By When How Much
1. Full refund of $98.37 Aug 15, 2013 $98.37
Cash total : $98.37
  • 0
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  • Comment: by marmmoy — Online mediator
    • On: 07-01-2014
    View more
  • This company is a SCAM. Legally, the courts should board up whatever property they are living in, take MySkinMD to court as well for promoting this false advertising and note the number of people scammed by Newport Beach Cosmetics, Inc. Check with the BBB-run thse people out of the US!!!!
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