Public Mediation

AT&T-Dispute-#1022112

J. A. vs. At&T - Headquarters
208 S Akard St Ste 110, Dallas, Texas, 75202-4209 , United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1022112
    • Amount Involved: N/A
    • Filed On: Jan 04, 2012
    • Posted On: Jan 15, 2012
    • Complaint(s):
      • Problem with a service
      • Contract / Agreement / Promise dispute
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"Disconnected my long distance for a couple months then we decided to put it back on . So I called around July 19, 2011 and said I wanted to add back the long distance package, Call Plan Unlimited with 2 features Enchanced , Caller ID with name and call waiting. They said I would have my plan reactivated on July 29. Since then I have been charged for all long distance calls individually. Which comes out to big bills. I am suppose to pay around $80 something dollars per month for all the service. I've called every month since July to fix the bill. But I am still charged and have an outstanding bill with them. I was even told not tp pay my October because I had been overcharged and the problem would be resolved. But the november bill was still too high that time they said to pay only $52.33 and that we would be even and start anew. December comes and the bill is $334.76 after calling again they said I had to pay 198.67 for October & December because October had not been paid. January 2012 bill is $491.07 I am so fed up with them I can't see myself calling again when it come's out to nothing."
...
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What Claimant Wants Hide
What By When How Much
1. Complete project: I don't owe the company Jan 19, 2012 N/A
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from AT&T - Headquarters. This claim will remain posted until resolved
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