Public Mediation

Pastor Ron vs. Amazon.Com (Headquarters)

R. H. vs. Amazon.Com (Headquarters)
410 Terry Avenue North, Seattle, Washington, 98109, United States
Amount Involved: $104.94
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2831845
    • Amount Involved: 104.94
    • Filed On: Apr 28, 2016
    • Posted On: May 09, 2016
    • Complaint(s):
      • Problem with a service
      • "I just feel ripped off."
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Rate or Review on Amazon.Com (H...
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"Got the Amazon Prime because they said they could get me an item shipped in two days. It was a power screed. We needed it in those two days ,even put off the job for an extra day just in case it wasn't here, Got the item two hours after the job was done on the 4th day. I don't think I should be charge the 104.94 they charge me for not keeping up with their end of the deal of a two day delivery! I think they should refund me that amount."
...
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Additional Communication Between Claimant and Amazon.Com (Headquarters) Hide
  • May 10, 2016, () added:


  • Hello,

    At Amazon.com, we take account confidentiality seriously and we’re not able to discuss your account or orders with a third party. Although we do work with a limited number of agencies to mediate customer complaints, peopleclaim.com isn't one of those approved agencies.

    We'd still like to assist you in resolving your complaint. Our Customer Service is available 24/7 to help. You can contact us via phone, chat, or e-mail by clicking the "Contact Us" button on any Help page (http://www.amazon.com/help).

    I hope we hear from you soon. Thank you for being an Amazon.com customer.

What Claimant Wants Hide
1. Refund: Amazin prime Apr 29, 2016 $104.94
Cash total : $104.94
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Amazon.Com (Headquarters). This claim will remain posted until resolved
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