Public Mediation

All Rv Repair Service

S. F. vs. All Rv Repair Service
537 W Grant Rd, Tucson, Arizona, 85705-5420, United States
Amount Involved: $210.00
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3688017
    • Amount Involved: 210.00
    • Filed On: Jan 17, 2016
    • Posted On: Jan 28, 2016
    • Complaint(s):
      • Bad business practices
View less
Rate or Review on ALL RV REPAIR...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaint Involved (1) - View
Claimant says:
"We took our used RV to ALL RV on 1-4-16, we had two busted roof vents and it was backfiring. We were told they could get us in right away. It started to rain when we got there & I reminded them about the busted roof vents. After 3 days, they called & said our Rv didn't pass emissions, but for an additional $240.00 they could force it through. We had no choice. Our bill was over $1,100 now. When we picked up our unit, I discovered that our bathroom was flooded. They did not install the roof vents right away. I had 2 soaked rugs, ruined kleenx & several rolls of TP. I had a 10 inch tall wastebasket in the bathroom that was two inches from the top filled with rain water. It even ran out in the living room and soaked the carpet. When we started driving away, my husband noticed that the gas gauge was on one-fourth. We had just filled the tank before we took it in and it cost $47.50. We drove 6 miles on the full tank. They also put 118 miles on our RV. I little much for test driving, don't you think? I believe someone working there stole many gallons of our gas. When I called and informed Bobi about the problems we had, she said she didn't know about the flood & said she would give me a $20 in store credit....I don't think so . Very poor relations with the customer, all they see is how far they can reach in your pockets. I wish I would have read all the nasty reviews that I saw on yelp about ALL RV . It looks like they make a practice of ripping people off. They owe us for all of the mistakes they made concerning our RV. There are a couple more issues I had with them but don't have the room to list them. These people need to make changes with the way they conduct business.. I will never go back there again."
...
Reply Have a similar problem?
Additional Communication Between Claimant and All Rv Repair Service Hide
  • Jan 29, 2016, ALL RV REPAIR SERVICE (responding party) added:

  • Ad1/27/2016

    Mrs. Fuller brought in her RV and told us the problems they were having, with backfiring, no power and busted roof vents. It had started to rain when the Fullers arrived, we were told again about the busted roof vents at that time.

    The RV was put under cover and we proceeded to work on the problems.

    While this was all going on I was searching for vents to replace the broken ones. Mrs. Fuller wanted to replace the old vents with metal ones. It was determined that there was no metal cover only plastic one available for her vents. So we ordered them, and installed 2 plastic vents covers the very next day.

    We changed out the wires, plugs, cap, and rotor and this got the engine running well, no more backfiring and better power. We test drove the RV quit a few times to access the problem of the backfiring plus we needed to blow out the carbon buildup in the engine, because it was blowing black smoke at an idle.

    We determined that the engine’s compression was low. [With low compression this RV was lucky to get 5 to 8 miles to the gallon It was determined that the engine needed a valve job. I also offered to run the RV thru emissions at that time, and I did not charge you the emission charge.

    Then we drove it to emissions and it didn’t pass. We then sent it out to another company to fine tune the engine because of the low compression to adjust it to pass emissions. Then we drove it back to emissions and it passed.

    Mrs. Fuller your engine compression rates were: Right side 105, 98, 95,110/ Left side 85, 98, 85, 108. The compression rates should have been: 150 to 170 even all around.

    This engine is very old and tired. You will find that your gas loss and mileage happened because we drove it trying to get the engine cleaned up.

    We are a family owned, and operated business of 40 years.

    We pride ourselves on are excellent customer service.

    I did offer Mrs. Fuller an in-store credit which she refused.

    Mrs. Fuller, I sincerely apologize to you for the rain wetting your RV, also please realize that your RV engine is over thirty years old.

What Claimant Wants Hide
1. Compensation: poor quality/work/neglect Feb 01, 2016 $210.00
2. Other – Copy claim to regulators Feb 01, 2016 $14.99
3. Other – Pay for claim posting cost Feb 01, 2016 $7.99
4. Other – Physical delivery charges Feb 01, 2016 $2.99
Cash total : $235.97
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from ALL RV REPAIR SERVICE. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim