Public Mediation

Walter G vs. A-1 Transmission Shop Owner Denis Cruz

W. G. vs. A-1 Transmission Shop Owner Denis Cruz
5363 S Amherst Hwy, Madison Heights, Virginia, 24572-2072, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9361684
    • Amount Involved: 1,238.49
    • Filed On: Feb 02, 2017
    • Posted On: Feb 13, 2017
    • Complaint(s):
      • "I just feel ripped off."
      • Customer service runarounds
      • Overcharge or billing error
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Statement of Claim
Claimant says:
"Repair shop A-1 Transmissions charged us for our vehicle repair when in fact the car was not repaired(see attached receipt). We had the vehicle towed to another shop after A-1 shop was unable to fix it. Our vehicle was fixed by the new shop(can provide receipt if warranted).
A-1 shop deceived us in leading us to believe that the car was fixed. We are seeking total reimbursement $1,238.49"
Reply Have a similar problem?
  • 02-02-2017 — reimburse me the total amount paid(see receipt)
Exhibits View
Additional Communication Between Claimant and A-1 Transmission Shop Owner Denis Cruz Hide
  • Feb 08, 2017, Claiming party added:
  • You contacted me and told me that you had tested my car after completing the work and you informed me that the car was already repaired. You had us payyou first upon arriving to your shop. After starting the car in your shop, you acknowledged that the car was not repaired. We have all the documentation which includes having our car towed to another shop. I am now seeking complete refund including any new additional expenses due to this issue. You initially agreed to refund me after the holidays however subsequently you tried to avoid me leading to we are now.

What Claimant Wants Hide
1. Refund: Denis: Return money to us Feb 09, 2017 $1,238.49
2. Other – Pay for claim posting cost Feb 09, 2017 $7.99
Cash total : $1,246.48
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer


There has been no response to this claim from A-1 Transmission Shop Owner Denis Cruz. This claim will remain posted until resolved
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