Public Mediation

Tony Brown vs. Diamond Care Plus/888-308-2305/5 Star Service 800-637-8316

T. B. vs. 5 Star Service - Risk Assurance Partners, Llc.
1615 S Congress Ave Suite 104, Delray Beach, Florida, 33445-6326, United States
Amount Involved: Other terms
Complaint(s): Problem with a product | Other
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 2908739
    • Amount Involved: N/A
    • Filed On: Aug 03, 2021
    • Posted On: Aug 14, 2021
    • Complaint(s):
      • Problem with a product
      • Other
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Statement of Claim
"MY kitchen table has bubbles in the center and on the edges of te table, I have a warranty and Diamond care plus,  and the y will not honor the warrany, nor come out to even look at my table to see what is going on with it. I feel like they are just giving me the run around. I feel like they are a fraud why make me pay for a warranty and they refuse to honor it.  Diamond Crare Plus is the insurance company that the warranty is through,  1-888-308-2305
5 Star Service is who I had to file the claim with 1-800-637-8316
Tony Brown-828-638-0191"
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What Claimant Wants Hide
What By When How Much
1. Replace: Kitchen table Aug 13, 2021 N/A
1. Other – Pay for claim posting cost Aug 13, 2021 $14.99
Just make me happy!
Claimant invites 5 Star Service - Risk Assurance Partners, LLC. to make a fair offer to resolve this complaint.
Cash total : $14.99
Non-cash: 1 items
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with no explanation. This claim will remain posted until resolved.
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  • Contributed Solution: by George Maxwell On 08-23-2021
    Attach photos and name of furniture brand More...
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