Public Mediation

Dawn S vs. Townline Stables, Llc 25910 St. Marys Road, Libertyville, Il 60048

D. S. vs. Townline Stables, Llc
25910 N Saint Marys Rd, Libertyville, Illinois, 60048-9773, United States
Amount Involved: $461.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1619002
    • Amount Involved: 461.00
    • Filed On: Nov 17, 2016
    • Posted On: Nov 28, 2016
    • Complaint(s):
      • Problem with a service
      • Bad business practices
      • Other
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Statement of Claim
Claimant says:
"My Boarding Agreement with Townline Stables, LLC , 25910 St. Marys Road, Libertyville, IL was terminated by Christine Landauer, on October 2, 2016. I had given my October board/worming check of $726.00 to Townline Stables September 30th which was returned to me on October 3rd. I paid a $650.00 security deposit ($350.00 on September 20, 2014 and $300.00 on October 31, 2014) at the time I signed the Boarding Agreement (November 1, 2014) which is standard for horse boarding facilities, to protect them if someone leaves without giving 30 day prior notice as stated in the boarding agreement. I moved my horse out of Townline Stables on October 8, 2016 and the security deposit should have been prorated on a per diem basis and a refund paid to me of $461.00. The Manager, Christine Landauer told me the day I moved out, and another boarder, (who shall remain nameless at this writing) several days later, that she would return my security deposit. If this is not resolved, the other boarder will be called into the claim for verification. After I moved my horse to another facility, and texted Ms. Landauer several times asking when I could expect the return of my security deposit, she sent me a text that my horse damaged his stall and she would not be returning it. She has a history of not returning security deposits so I was not surprised by her response. I texted her back saying there had not been any damage and she knew it, other than normal wear and tear to my stall and that she also knew I would have brought any damage to her attention had there been any, as I would never have had my horse in an unsafe environment. Further she said that two boards and a piece of plywood were cracked - which could amount to perhaps $50.00 max. Additionally, Ms. Landauer has a very disreputable reputation with vets, farriers, trainers and many other horse professionals.

There is a paragraph in the boarding agreement regarding the security deposits, that if a boarder had paid a security deposit to the previous owner, before Christine Landauer assumed the lease, that the security deposit would not be returned. This did not apply to me as I had not boarded there prior to Ms. Landauer leasing the property from the Lake County Forest Preserve. No where else in the Boarding Agreement does it state my security deposit would not be refunded. Further, I am filing a complaint with the Lake County Forest Preserve who is the Lessor of the Townline Stables property as I have received dozens of irrational, viscious and unreasonable texts and emails from her over the past 18 months, and have conversations with her about other boarders finances, peppered with anti-Semetic comments and discussions about other boarders of the Jewish faith. She was not aware that my father was Jewish. The Lake County Forest Preserve will be unable to continue to ignore the discrimination complaints about this barn manager who is very obviously, anti-Semetic. She also has no verifiable credentials about her background, yet claims to be an expert on nearly everything, including interfering with training of my clients and their horses. Ms. Landauer has a history of being very dishonest, controlling, and , and I also have emails and texts on this subject. And finally, she accused me of making public threats to her, (which is standard operating procedure for her when she disagrees with anyone) which is completely untrue, and anyone that knows me will attest to this.

Further she gave me 12 days to find another barn, move my horse and my things knowing full well of my son's ill health and the fact he had been in the hospital for nearly 4 weeks with end stage renal disease and was just diagnosed with a low grade lymphoma. Additionally I had a custom tack locker built by her contractors, for a cost of nearly $900, waited nearly 15 months for it to be completed, and then was not able to take it with me due to its large size, and the short notice she gave me to move. Yet she wanted me to remove it when I left and would not entertain any suggestions to leave it there until I sold it, or attempts to my having potential buyers contact her. This resulted in my selling it to someone at a substantial loss as I was unable to move it, nor could I leave it there.

Over the past 50 years I have built an exemplary reputation among a number of disciplines in the the horse community as a horsewoman, competitor, and trainer and have never been asked to leave a boarding facility. Further I have open invitations to return to any facility I have ever boarded at."
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Additional Communication Between Claimant and Townline Stables, Llc Hide
  • Nov 17, 2016, Claiming party added:
  • I signed my boarding agreement on November 1, 2014, not 2016 as indicated in my claim. typo

What Claimant Wants Hide
1. Refund: Return of prorated Security Deposit Dec 02, 2016 $461.00
2. Other – Copy claim to regulators Dec 02, 2016 $14.99
3. Other – Pay for claim posting cost Dec 02, 2016 $7.99
4. Other – Physical delivery charges Dec 02, 2016 $8.99
Cash total : $492.97
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Townline Stables, LLC. This claim will remain posted until resolved
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