Comments and Feedback from Users
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Commented By:Robbi C.
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Recommended:No
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On:06-Nov-2015
Robbi C. says:
Ever since they took over servicing of my mortgage its been screwed up. TWICE Ive had to pay large sums of money to "bring the account current", but even then it never gets current. To boot, Ive made all my payments and only been late twice. There are multiple bogus charges for inspections, maintenance (none has EVER been done), title reports, valuation fees, late charges, and returned check fees (we have auto pay to the escrow company, who in fact pays them on time!). The 1 time we got the CFPB to get on their asses they wound up admitting they had been misapplying the payments for MONTHS along with returning payments for no reason. Even then they did a half-assed job making corrections and they were incomplete. The bank (who Ocwen is servicing the mortgage for) actually tried to foreclose on us last winter but failed. Its impossible to read the statements. I cant even look into refinancing away from these people because the payment history is so badly screwed up... And I refuse to give them 1 penny more than what is ACTUALLY owed. Obviously it will be up to me, at my expense, to make sure these accounting errors are made right. These people need to go to hell.
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Message from the PeopleClaim Administration: “All posted claims re-forwarded to Ocwen Loan Servicing on August 6, 2014.”
Ocwen Loan Servicing, LLC’s Complaint History (17):
17 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- Bad business or marketing practices
- Income loss
- Overcharge or billing error
- Unfulfilled promises
Claimant says:Been "working" with OCWEN since 2009 to resolve our account. Things started getting messy when they when they incorrectly paid the wrong insurance company two years in a row. Then, in 2009 we started getting late notices and phone calls from OCWEN representatives in India stating that our mortgage was past due because a payment was missed on X da...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:I have a property in Hawaii that is financed by Ocwen and had incurred a roofing damage and my insurance (State Farm) sent the payment to Ocwen on Nov16, 2012 and until now their loss dept is not releasing the check for the contractor who does not want to start the repair until he can have 50% advance. The house is getting more damage now. My in...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
- Problem with a service
Claimant says:These people are taught shady business practices. For one thing when you're late they say that they want to help you but in all actuality they're just trying to stay one step ahead of you to get your home.We have had a lot of medical emergencies that has put a damper on our bills a bit and also we have had major car repairs of $2500.00 and more, bu...
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- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
- Overcharge or billing error
Claimant says:I had my mortgage company (Saxon) on April of 2011, I asked if I could defer a payment and they said yes. In May they sold my loan to Ocwen. When I started making my payments in July everything was fine. Then in March of 2012 I made a payment and they returned it say I was in foreclosure. When I called to find out what happened they said that I was...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:My Husband and I qualified for a HAMP short sale and we did everything we were told to do, stayed at the property and made sure everything was cleaned up and ready for the new owners and we would receive $3,000.00 dollars at closing. We did just that, even had the septic pumped to be sure the sale went though for $345.00. We spent 6 months trying t...
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