Comments and Feedback from Users
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Commented By:Robbi C.
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Recommended:No
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On:06-Nov-2015
Robbi C. says:
Ever since they took over servicing of my mortgage its been screwed up. TWICE Ive had to pay large sums of money to "bring the account current", but even then it never gets current. To boot, Ive made all my payments and only been late twice. There are multiple bogus charges for inspections, maintenance (none has EVER been done), title reports, valuation fees, late charges, and returned check fees (we have auto pay to the escrow company, who in fact pays them on time!). The 1 time we got the CFPB to get on their asses they wound up admitting they had been misapplying the payments for MONTHS along with returning payments for no reason. Even then they did a half-assed job making corrections and they were incomplete. The bank (who Ocwen is servicing the mortgage for) actually tried to foreclose on us last winter but failed. Its impossible to read the statements. I cant even look into refinancing away from these people because the payment history is so badly screwed up... And I refuse to give them 1 penny more than what is ACTUALLY owed. Obviously it will be up to me, at my expense, to make sure these accounting errors are made right. These people need to go to hell.
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Message from the PeopleClaim Administration: “All posted claims re-forwarded to Ocwen Loan Servicing on August 6, 2014.”
Ocwen Loan Servicing, LLC’s Complaint History (17):
17 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- Policy
- Questionable Business Practices
Claimant says:Duplicate payment was not the fault of myself or bank. Incident was caused to system problem.
It was not intended for Ocwen to get two payments. Proof is Over Draft protection was transfered into my account so payments could be made.
Ocwen's rep wanted to know why I would make a payment total of $5171.02 and then want a refund and how did they ...
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- Claim
- Seeking:
For:
- Questionable Business Practices
- Service Problem
Claimant says:
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