Public Mediation

Zumbrunn Law Dispute

W. W. vs. Zumbrunn Law
14335 Park Ave, Victorville, California, 92392-2365, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Zumbrunn Law
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Statement of Claim
Claimant says:
"Zumbrunn is a cheat and a snake. As I was residing in Texas, and told by my title company I needed probate services, I became involved with Victorville's own, Greg Zumbrunn, from his web page. Zumbrunn DID NOTHING; KEPT HALF OF RETAINER WITH NO ACCOUNTING FOR INE MINUTE OF WORK. I asked for representation in probate court and got REPROBATE theft for my trouble.

As part of an escrow process, I had been informed by Chicago Title in Victorville that an unimproved property for sale required a minor probate action to connect the lot to a family trust. Based on his web page, I called Zumbrunn's office (Wednesday, June 4, 2014). A free 30 minute consolation was scheduled for the next Friday, (June 13). I engaged Zumbrunn to represent me. He required $1250 retainer, said it would take 30 days. When that period came and went, I contacted his office to be told by assistant that Zumbrunn had "been out of the office due to family concerns". At the 40 day mark, the title company emailed me to say that the property for sale WAS indeed covered by the trust, NO PROBATE NEEDED. After a few days, I was asked by the title company to send a proof of death. Since that had been sent to Zumbrunn at the beginning, I asked his office to sent the document to the agent at Chicago. Subsequently, the sale was completed within a week. I had begun requesting for the return of the unused retainer. Again, weeks went by before any reply, which was that "it can't be returned before the 15th of next month". Aug 15th came and went...then the 19th. Finally, a check for $613.35 was received. ZUMBRUNN'S office did this--DELIVERED A DEATH CERTIFICATE to the title company just down the street.

During the consultation call on the telephone, Zumbrunn's style of communication was caustic, overbearing and belittling. I was totally off-put. Following the call, I turned to another professional (Tax consultant) that "my attorney was a real a--hole. But, maybe that was a sign that he was a good attorney." It was a sign that he was a real a--hole."
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What Claimant Wants Hide
1. Refund: Fraudulent business practice Sep 14, 2014 $613.00
2. Other – Copy claim to regulators Sep 14, 2014 $14.99
3. Other – Pay for claim posting cost Sep 14, 2014 $7.99
4. Other – Physical delivery charges Sep 14, 2014 $2.99
Just make me happy!
Claimant invites Zumbrunn Law to make a fair offer to resolve this complaint.
Cash total : $638.97
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Due to attorney-client privilege, I am unable to respond to the complaint other than to indicate that the facts are not as stated in the complaint."

This claim will remain posted until resolved.

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  • Comment: by Hafsa Durrani (40 points) — Online mediator
  • On: 10-17-2015
  • Since the client is willing to talk about his problem on this forum, perhaps the respondent can indulge in some of the facts from his side so to better understand what has happened here?
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