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Yelp-Dispute-#9137884

R. Z. vs. Yelp
140 New Montgomery St, San Francisco, California, 94105-3705, United States
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Statement of Claim
Claimant says:
"Yelp wanted to advertise for our Salon and so went ahead and advertised with them. We didn't find their advertising to be beneficial to our salon at all so we later canceled it cause it was a complete waste of money. Then we started getting issues with our reviews on your yelp page. All of our bad/ false reviews are the only ones displayed and all the good ones are filtered. We asked yelp why this was happening and they said that we would need to advertise with them again it would cost 350 dollars a month to show our good reviews.
We have had a couple of dishonest reviews being posted on yelp and we have filled a complaint to yelp about them and showing them our evidence that the reviews were false and so yelp filtered them but then later put them back on our front page of yelp.
We don't what our next step should be with yelp. They are a very dishonest company! We desperately want to file a claim against them and we have evidence to provide against them."
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What Claimant Wants Hide
Just make me happy!
Claimant invites Yelp to make a fair offer to resolve this complaint.
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Respondent's Counteroffer


There has been no response to this claim from Yelp. This claim will remain posted until resolved
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  • Comment: by Jennifer Sheehy — Online mediator
  • On: 12-04-2012
  • This seems to be a very common complaint about Yelp. There are several companies that are alleging the same issues with the website (for example, there has been a website created called saveusfromyelp.com). One thing you can do, if Yelp itself isn’t cooperating, which is seems it tends not to be cooperative, is you can file a complaint with the Federal Trade Commission. This has been an option recommended on other sites, and if enough people file complaints, perhaps an investigation can be opened on this issue.
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