Public Mediation

Francoise North vs. Xlibris Press

  • 75% of recovery offered for best resolution
F. N. vs. Xlibris Press - Author Solutions
1663 S Liberty Dr, Bloomington, Indiana, 47403-5161, United States
Amount Involved: $2,463.08
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1140641
    • Amount Involved: 2,463.08
    • Filed On: Jul 11, 2017
    • Posted On: Jul 22, 2017
    • Complaint(s):
      • Bad business practices
      • Problem with a product
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
" children book published  pd big money for it the editing was not done ( as)( can we go too( its )reads can we got too the got is broken english.At the presentt time I have 35 books w/ 2 two typos errors in each one can not sell any of them. my money was used to make them( big money ) I paid them to do a job they did not pd me.
The publishing XLIBRIS 1888 795 4274  the company should be expunge( shoddy crappy work)
Francoise north Bryan, Oh 43506
ID 762362 proget number"
...
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Claimant timeline (1) - Hide
  • 07-04-2017 — started Publishing Book|Xlibris
What Claimant Wants Hide
1. Refund: Publishing Price Aug 25, 2017 $2,463.08
2. Other – Copy claim to regulators Aug 25, 2017 $14.99
3. Other – Pay for claim posting cost Aug 25, 2017 $14.99
4. Other – Physical delivery charges Aug 25, 2017 $4.99
Cash total : $2,498.05
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Xlibris Press - Author Solutions. This claim will remain posted until resolved
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  • Contributed Solution: by Forrest Peters On 09-11-2017
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    Xlibris should correct typos and replace books printed so far if contract included editing package More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • Question: by Jim Wicks (1782 points) — Former Atip Intern, Occasional Contributor And Moderator
    • On: 09-11-2017
    View more
  • To the claimant.  Can you clarify: do you mean to offer 75% of the recovery amount (up to $2,498) as a reward for helping resolve your case? That's what it says on your claim.
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