Public Mediation

Windstream Communication-Dispute-#1168375

W. E. vs. Windstream Communications
1720 Galleria Blvd., Charlotte, North Carolina, 28270-2408, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (6) - View
Claimant says:
"I have no choice but to use Windstream as my DSL. I pay $95.00 a month to have a download speed of over 12 mbps and only getting 2.5. My job is closing our facility and we are going to work from home. I do not meet the speed test and am looking at losing my job for a service I pay for. I keep calling and being told there is a latency outage that is affecting 91% of their customers and sorry about your job but they do not have a date this will be fixed. I have been promised calls back, no get them and am now going to seek a lawyer for losing a job I have had for years. I never get a credit. I want what I am paying for and they really don't care. I am paying for a service I am not receiving and don't understand how they can get away with this. They are causing me to loose my job and I will seek resolution"
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What Claimant Wants Hide
Just make me happy!
Claimant invites Windstream Communications to make a fair offer.
1. Other – Copy claim to regulators Jun 26, 2012 $14.95
2. Other – Pay for claim posting cost Jun 26, 2012 $7.95
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Windstream Communications. This claim will remain posted until resolved
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