Public Mediation

My Claim vs. Someone has called me for 2.5 years regularly from ID: "Unavailable". I WANT TO BLOCK THIS CALLER!! Dispute #3172412

S. M. vs. Verizon - Headquarters
1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 3172412
    • Amount Involved: N/A
    • Filed On: Oct 04, 2013
    • Posted On: Oct 15, 2013
    • Complaint(s):
      • Bad business practices
      • Problem with a service
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I have stopped by the local Verizon shop and spoken with their higher up myself today. No one seems to know how to block people who use Caller IDs: Unavailable, Unknown, 0, Unknwn. Most of the several hundred times have come from "Unavailable". Usually the person doesn't speak, just calls and calls and calls-- now for years. I want to block those Caller IDs immediately, please. A lady named Loralain at your customer support center told me today on the phone that the only way I can find out who is calling is to hire an expensive lawyer, push a law suit, and have a supine served. I would like to do that then, with the help of a lawyer paid by Verizon-- maybe a lawyer who takes care of this sort of problem. I have heard of several people who are having this same problem. One time about 2 weeks ago, when I picked up the phone, from "Unavailable", the caller told me I had gone to a particular clinic on a certain date, and had seen a certain doctor, and wanted to confirm that, and the name of the doctor. It was rather late at night and NO ONE knew that except the clinic, which I called, and their one affiliate. Neither of the clinics had called and they never conduct those kinds of informational requests nor surveys. So whoever is using "Unavailable" may be listening to my phone conversations, which also includes bank information. I WANT UNAVAILABLE, UNKNOWN, 0, AND UNKNWN ID callers to be blocked. Why can you all transmit messages from the moon, and not do something this simple? I have asked for over a year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I look forward to your legal assistance, as this is more your problem than my own, frankly, and seems like a serious oversight. I would like to press legal charges, and have a supine served or a few. I would like to know who the individuals are first. Thank you."
...
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Additional Communication Between Claimant and Verizon - Headquarters Hide
  • Oct 11, 2013, Claiming party added:

  • I have been getting calls from "unavailable" for 2.5 years-- as many as 5 in one day. Verizon says they can not block nor trace this caller for me, without my hiring a lawyer. THIS IS MY PHONE NUMBER! Why should I agree to pay high lawyers' fees, when all I want them to do is block the calls from that unidentified idiot? I am beginning to want to put a few people in jail. I has been nerve wracking, the massive number of calls in the past 2.5 years-- usually silent.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Information: Supine served after knowing who caller is. I have warned them enough times. Oct 19, 2013 N/A
Cash
1. Other – Pay for claim posting cost Oct 19, 2013 $7.99
Cash total : $7.99
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Verizon - Headquarters. This claim will remain posted until resolved
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