Public Mediation

J.C. vs. Vacation Village Voyages


J. C. vs. Vacation Village Voyages -Always Travel With Us, Inc.
FL Seller of Travel Reg. No. 25448, 2949 Arabian Nights Blvd, Kissimmee, Florida, 34747-4551, United States
Amount Involved: Other terms
Complaint(s): Bad business practices
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Statement of Claim
Claimant says:
"I have been trying to get out of a vacation package for over 6 months. I spoke and emailed the company. When I signed up I was told that I could cancel at any time if I was unhappy with them. I tried to book a weekend and was told that I had to put it in writing 60 days in advance. Than I priced cruises and could find them cheaper that what they offed. A few weeks ago I spoke to  them about getting out of the whole thing and was told all I had to do was sent them a email and I would be out of the vacation package. I sent the email and told them that I WOULD STOP PAYMENTS because I did not use any part of the vacation package  and I feel that they had enough of my money about $1600 .
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Additional Communication Between Claimant and Vacation Village Voyages -Always Travel With Us, Inc. Hide
  • Apr 24, 2017, Claiming party added:
  • I want out of this vacation package and to stop being harassed.

What Claimant Wants Hide
Just make me happy!
Claimant invites Vacation Village Voyages -Always Travel With Us, Inc. to make a fair offer.
1. Other – Pay for claim posting cost Apr 22, 2017 $14.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Vacation Village Voyages -Always Travel With Us, Inc.. This claim will remain posted until resolved
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  • Contributed Solution: by Ratama Phasuthadol On 04-22-2017
    Vacation Village Voyages should cancel a vacation package for Claimant and stop charging Claimant. I recommended Claimant to check the cancellation policy which should be on contracts or their website then follow the proceeding. More...
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Is this a fair resolution?
  • 1
  • Contributed Solution: by Bob Mangione On 04-20-2017
    Vacation Village Voyages should cancel membership as requested and refund part of fees paid More...
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