Public Mediation

T mobile cellular Dispute

H. M. vs. T-Mobile (Headquarters)
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 8096057
    • Amount Involved: N/A
    • Filed On: Jul 15, 2014
    • Posted On: Jul 26, 2014
    • Complaint(s):
      • Abusive, arbitrary, or uneven application of rating or review processes
      • Failure to disclose material facts or conflicts of interest
      • False or misleading advertising or promotion of services
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Rate or Review on T-Mobile (Hea...
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Statement of Claim
Complaints Involved (6) - View
Claimant says:
"T mobile says they have no record of an Helen Mc Eachrane who was a customer for years until I switched to Credo who paid to buy me out I have the records. They are behaving like all Corporations do whilst trying to woo customers are oblivious incompetent and uncaring about what happens to individuals when there customer service is appalling and plain wrong about my credit history. I have excellent credit history with all credit bureaus and unsuspecting customers attempting to use their services should be aware. They agreed to have the request removed from the credit bureaus in view of the fact that they were wrong and now have since reneged their position. I am appalled and want to pursue this and have this published"
...
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Additional Communication Between Claimant and T-Mobile (Headquarters) Hide
  • Oct 14, 2014, Claiming party added:

  • T Mobile has still not responded.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Apology: I want a written apology and retraction of request Jul 30, 2014 N/A
2. Information: I want their inquiry withdrawn from all 3 credit bureaus Jul 30, 2014 N/A
Cash
1. Other – Pay for claim posting cost Jul 30, 2014 $7.99
2. Other – Physical delivery charges Jul 30, 2014 $12.98
Just make me happy!
Claimant invites T-Mobile (Headquarters) to make a fair offer to resolve this complaint.
Cash total : $20.97
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from T-Mobile (Headquarters). This claim will remain posted until resolved
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