Public Mediation

My Claim vs. super 8 belle fourche, s.d. Dispute

A. W. vs. Super 8 Belle Fourche Sd
501 National St, Belle Fourche, South Dakota, 57717-1813, United States
Amount Involved: $52.77
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Statement of Claim
Complaints Involved (6) - View
Claimant says:
"bed bugs, on morning of 10/4/2013 during southdakota storm got stuck in belle fourche, s.d. at 7 am checked in took nap woke up at 9:30 am to bathroom came back to sit on bed found a bug smashed it bug full of blood new then that it is a biting bug so got up and pulled sheets back found several ranging from 1 millimeter to 1 centimeter long this was room 102. got phone to take a picture and turned light on and they all ran to front of mattress down by wall. couldn't get a pic. maid was cleaning room I went and asked her to come look and see what is in this room she said well you could go get the manager, so I went to front desk place packed people checking in cause of storm, I was trying to be discreet, so called my daughter inlaw asked what I might do she says go get that maid before he (the manager) rents all the rooms I went and got her and said "i am trying to be as discreet as i can i dont think you want me to go tell the manager in front of all those people I need moved cause of bedbugs" She went into back door by manager came out with a different key and said you can move to room 111 as soon as I get done cleaning it. I asked her to come and see where these creatures ran to I would show her. she looked of course they were in hiding and she says well never heard such a thing and someone must have brought them. I said most likely. moved to next room sat in chair all day and night showered several times bagged my clothes looked it up on line and definitely were bedbugs. checked out next morning, manager not around maid checked me out, i said to her I don't feel I should have to pay for room never slept got rashes all over.She says well I know there was no bugs in the room you were just in cause i cleaned it. I said cleaned it or not they hide, are you saying you didn't clean the room i was in? she asked do you need a reciept and i said definitely. please take care of the problem. I almost think they knew of it before Could you imagine if I would have spent a whole night in there? these rashes turned into big bumps all over my face,arms and one leg and back. think there was a problem for a long while. i slept in my truck next night till road opened, went to wyo. to sons washed evereything around me showered again and again. still today10/16 i have these bumps or bites starting to peel and going down finally how dothey know whether i took them to the next room or not?"
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What Claimant Wants Hide
1. Refund: room cost Oct 31, 2013 $52.77
2. Other – Copy claim to regulators Oct 31, 2013 $14.99
3. Other – Pay for claim posting cost Oct 31, 2013 $7.99
Just make me happy!
Claimant invites Super 8 Belle Fourche SD to make a fair offer to resolve this complaint.
Cash total : $75.75
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Respondent's Counteroffer

There has been no response to this claim from Super 8 Belle Fourche SD. This claim will remain posted until resolved
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