Public Mediation

St MarysWoods Apartments Dispute

S. A. vs. St Mary's Woods Apartments
15655 SW Blanton Street, Beaverton, Oregon, 97078-2093, United States
Amount Involved: $75.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: St Mary's Woods Apartments
    • Claimant Seeks: View.
    • Claim #: 3577362
    • Amount Involved: 75.00
    • Filed On: Oct 06, 2014
    • Posted On: Oct 17, 2014
    • Complaint(s):
      • Overcharge or billing error
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"They charged me a $75.00 late fee when I have been paying my rent for the last two years by the fifth or sixth of the month. Now they all of a sudden charged me a late fee before I was able to pay the rent electronically today.

These landlords have gotten to be particularly greedy since I started renting there in Sept of 2012. The office management there is also very bad."
...
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Additional Communication Between Claimant and St Mary's Woods Apartments Hide
  • Oct 09, 2014, St Mary's Woods Apartments (responding party) added:

  • Write your message hereThe terms of your written Rental Agreement clearly state that rent is to be paid in full no later than the end of the 4th day of the month. It outlines how payments will be applied and the fee that will be assessed if full payment is not received timely.

    After reviewing your account, you did make a payment on 10/04/14 for $805.00; however, your current rent owed was $870.00. If the correct amount had been paid, you would not have been considered late and would have avoided the late fee. There have been no changes in this process - it has been the same since the day you moved in to your home.

    Timely, full payments would ensure you avoid late fees in the future. This late fee was appropriately assessed to your account. If you would like another copy of your Rental Agreement, feel free to contact the leasing office.

  • Oct 10, 2014, Claiming party added:

  • You are a predatory company and deserve to be sued. Your software was too dumb to take the correct payment and it was such that I had to pay the rent in two parts. I reject your response and I want this posted publicly for other potential tenants to know how malicious,and cheap you are. I want the media contacted about these predatory high late fees.

What Claimant Wants Hide
1. Refund: Unreasonable and unconscionable late fee Oct 21, 2014 $75.00
2. Other – Copy claim to regulators Oct 21, 2014 $14.99
3. Other – Pay for claim posting cost Oct 21, 2014 $7.99
4. Other – Physical delivery charges Oct 21, 2014 $2.99
Cash total : $100.97
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with no explanation. This claim will remain posted until resolved.
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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