Public Mediation

Defective 46"Sony Bravia LCD TV

K. L. vs. Sony Corp Of America Inc
550 Madison Ave Fl 33, Manhattan, New York, 10022, United States
Amount Involved: $1,150.00
    • Claimant Seeks: View.
    • Claim #: 18282
    • Amount Involved: 1,150.00
    • Filed On: Jul 13, 2010
    • Posted On: Jul 28, 2010
    • Complaint(s):
      • Bad Advice
      • Product Defect
      • Service Problem
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"Copy of receipt,reputable repair service estimate of repairs,cost of comparible replacement can be supplied upon request."
...
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Claimant timeline (1) - Hide
  • 07-31-2008 — A date within days of the 2 yr earmarked purchased date should be sufficient time to have this complaint and compensation rectified between myself and Sony.
Exhibits View
What Claimant Wants Hide
1. Recovery of Losses: At least $800-$1000 (which is amount of tv divided by 2yrs of limited actual usage! Jul 27, 2010 $1,000.00
2. Compensation: Loss of use due to faulty equipment,aggravation of situation with a disabled person on limited budget! Jul 27, 2010 $100.00
3. All the time spent on phone with Sony personnel,time spent filing complaint with consumer protection agency,Better Business Bureau Jul 27, 2010 $50.00
4. Other – Physical delivery charges Jul 27, 2010 $2.00
Cash total : $1,152.00
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Respondent's Counteroffer Hide
What By When How Much
1. Recovery of Losses: At least $800-$1000 (which is amount of tv divided by 2yrs of actual usage! Jul 27, 2010 $1,000.00
Cash total : $1,000.00
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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