Public Mediation

My Claim vs. Refurbished Product Service Center Dispute

D. F. vs. Sohnen Enterprises, Inc. Refurbished Product Service Center
8945 Dice Road, Santa Fe Springs, California, 90670, United States
Amount Involved: $75.59
    • Claimant Seeks: View.
    • Claim #: 8519270
    • Amount Involved: 75.59
    • Filed On: Nov 07, 2014
    • Posted On: Nov 18, 2014
    • Complaint(s):
      • Problem with a product
      • "I just feel ripped off."
      • Failure to disclose facts
View less
Rate or Review on Sohnen Enterp...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (3) - View
"Last year December-2013 I purchased A General Electric Microwave from Big Lots in Lockport,NY and last month Oct. 2014 I had to go and purchase another Microwave. The one from Big Lots was $69.99 plus tax. It didn't even last a year. To my surprise when I checked my Warranty on it, I was very upset, to find out it was a refurbished microwave and I only had 30 days.
Not a happy customer. The Microwave would not stay running for the allotted times.
Big Lots had gotten a big shipment of these Microwaves and should have been made aware that they were refurbished!!! Product- General Electric Microwave Oven 1.4cu, UPC#810158014"
...
Reply Have a similar problem?
Exhibits View
What Claimant Wants Hide
1. Refund: Purchase Price plus tax Pd 8% Nov 22, 2014 $75.59
2. Other – Pay for claim posting cost Nov 22, 2014 $7.99
Cash total : $83.58
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "The microwaves are warranted for 30 days after the purchase date. We are happy to issue a return authorization to any customer that has a defective unit and are within the 30 day period of warranty. We do try to accommodate all requests within reason. Thank you."

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
Expand
Refresh
  • Show:
  • Sort by:
  • Question: by LINDA LYLES — Retired Medical Technologist
    • On: 12-18-2016
    View more

  • I just received a refurbished SONY Stereo that I ordered through OVERSTOCK.com.  MHC-EC619iP

    One speaker and the receiver have small feet.  One speaker does not have feet.  Is it possible to get the missing feet?


    Thanks,

    Linda Lyles

    lynlyles@suddenlink.net

See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim