Public Mediation

S.T. vs. Simple Health - Health Insurance Innovations

Illegal robocalling and violations of Do Not Call list

S. T. vs. Simple Health - Health Insurance Innovations
800-594-4046, 15438 N Florida Ave Ste 201, Tampa, Florida, 33613-1223, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 8273168
    • Amount Involved: 800.00
    • Filed On: Nov 18, 2016
    • Posted On: Nov 29, 2016
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • "I just feel ripped off."
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"I received an illegal robocall from "Health Advisors;" once I pressed 1 I was put through to a "licensed agent" with Affordable Health Insurance, who stated that the company has no mailing address or website but is based in Florida - phone number 888-984-4926. The "agent" told me that I would be able to get an insurance policy for my fictitious family of 5 as long as I would be able to pay $350 per month; and she would put me through to the proper agent with the right company.

It was quite hard not to start laughing but I managed it, and was finally put through to David with Simple Health. I will say there were no flies on David - once I started asking very pointed questions he immediately hung up.

So that's the sure sign of dishonesty. Any ethical company would not hang up on a customer. But they know very well that they're violating Do Not Call rules and liable for penalties of up to $16,000 per call from the FTC.

I did try to call back but the hold was so long that I got bored. However, a little online research shows that Simple Health is an alternate name for Health Insurance Innovations at 15438 N Florida Ave Ste 201, Tampa, FL, 33613-1223. It's listed with NASDAQ at HIIQ.

As I understand it, it is common for companies using illegal telemarketing tactics to put several transfers between themselves and the pigeon, so that they have plausible deniability.

I am absolutely fed up with this kind of unethical behavior, I'm fed up with being bombarded with illegal calls, and I'm willing to do whatever it takes to help stop it."
Reply Have a similar problem?
What Claimant Wants Hide
What By When How Much
1. Apology: Apologize for violating Do Not Call rules Dec 03, 2016 N/A
2. Change of policy: Stop violating Do Not Call rules Dec 03, 2016 N/A
1. Compensation: Your agent violated the Do Not Call list Dec 03, 2016 $600.00
2. Pay me for my time: Wasted my time invading my privacy Dec 03, 2016 $200.00
Cash total : $800.00
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Simple Health - Health Insurance Innovations. This claim will remain posted until resolved
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim