Public Mediation

ScoreSense-Dispute-#6971230

C. H. vs.
4447 North Central Expressway Suite 110, Pmb 406, Dallas, Texas, 75205, United States
Amount Involved: $64.95
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I went on to find out what my score was with Equifax, Experian and TransUnion. I started to fill in name address information. At first they do not tell you there is a fee or not.

Then after all the information is in and I started to read more about ScoreSense I find out that they do charge a fee of $29.95.

I deleted all of the information that I had put in. I forgot about it.

I went in to my account at the bank and found out that they had taken out the $29.95 on 7/15/12 and called on it at this # 1-800-678-6327 to find out how they got all of the information that I had deleted. No response made since.

I got a notice today on my e-mail that they would not give me the money back because it was over the time they give to cancle the service.

I don't know what else to do.

$29.95 is to much money when I didn't use the programe in the first place.

Thank you so much

Connie R. Hays"
...
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Additional Communication Between Claimant and Hide
  • Aug 03, 2012, Claiming party added:

  • ScoreSence Fax # is 469-533-1973 I hope that this will help with my claim.

    Connie R. Hays

  • Aug 07, 2012, Claiming party added:

  • I have a corprate Fax # 469-533-1973 at least you can get a message to corprate about my dipute # 6971230. Thank you so much

    Connie R. Hays

What Claimant Wants Hide
1. Compensation: The charge from the bank fee for overdraft. Aug 18, 2012 $35.00
2. Payment due: the money you took $29.95 Aug 18, 2012 $29.95
3. Other – Pay for claim posting cost Aug 18, 2012 $7.95
Just make me happy!
Claimant invites to make a fair offer to resolve this complaint.
Cash total : $72.90
  • 0
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Respondent's Counteroffer

There has been no response to this claim from . This claim will remain posted until resolved
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  • Comment: by Rick — Online mediator
    • On: 07-25-2013
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  • I lost 150 dollars before I caught on to the extra charges on my bank statement. They removed 2 monthes from my bill, but not the other 5 monthes, and I think I'm lucky because others have lost even more. Scoresense shouldn't be allowed to piggyback a seperate deal other than the 1 dollar so called free credit report they advertize in big bold print. If they advertize a 1 dollar free credit report than thats what the deal should be, period. No other offer should be allowed to attach itself in small print on to the same offer by clicks or hyperlinks or other tricks. Scoresense has been allowed to get away with this for a long time. I'm going to contact my state senator in NJ and urge him to outlaw this kind of internet practice, and I hope there will be many more joining me.
  • Comment: by PHIL — Online mediator
    • On: 06-20-2013
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  • I JUST GOT OFF THE PHONE WITH SCORESENSE WITH THE SAME ISSUES. I AM ALL IN IF ANYONE WANTS TO START A CLASS ACTION LAWSUIT. I HAVE READ ANOTHER BOARD WHERE THERE ARE TONS OF THE SAME COMPLAINTS.
  • Comment: by S. Brown — Online mediator
    • On: 03-21-2013
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  • I very much agree. I hope there is a class action suit against this company. They are commiting identity theft. They are masquerading as an agency that is supposed to monitor credit --- not steal person's private information and commit repeated fraud. I am going to file a police report. What they are doing is identity theft on a grand level. -- S. Brown
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