Public Mediation

My Claim vs. Royal Caribbean Cruise Line

M. R. vs. Royal Caribbean Cruises Ltd
1050 Caribbean Way, Miami, Florida, 33132, United States
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Statement of Claim
Claimant says:
"I called company back in April advising I was not going to sail in September of 2020 due to being layed off from work due to covic 19, I was not able to pay and and did not feel comfortable sailing during pandemic. The agent failed to advised be back then that it had to be paid even if not going to be able to transfer to next year. As of today the sailing I was suppose to go on is cancelled. The company refuses to return my money or give me a future certificate to sail next year.  "
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  • 07-17-2020 — Harmony of the seas sailing
What Claimant Wants Hide
Just make me happy!
Claimant invites Royal Caribbean Cruises Ltd to make a fair offer.
1. Other – Pay for claim posting cost Aug 01, 2020 $14.99
Cash total : TBD
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Respondent's Counteroffer


There has been no response to this claim from Royal Caribbean Cruises Ltd. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 08-10-2020
    Royal Caribbean is in a financial mess due to its registration in Liberia not the US--passengers aren't to blame for that. Cancelled sailings should be refunded. More...
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