Public Mediation

Patricia Breeden vs. Us Reliacard

  • 20% of recovery offered for best resolution

Never seen such bad customer service. They screwed up bad.

P. B. vs. Reliacard - U.S. Bank N.A.
800 Nicollet Mall Ste 200, Minneapolis, Minnesota, 55402-2511 , United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3044147
    • Amount Involved: 3,000.00
    • Filed On: Sep 25, 2020
    • Posted On: Oct 14, 2020
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Claimant says:
"I have had nothing but trouble with ReliaCard since the end if July when I recived my card. My card has been locked more than it's been useable. I have called this second time every day for 3 weeks. I have faxed every single doc they ask me to which is different everyday. I'm always being told something different by everyone I talk to. I've been given wrong numbers to fax to.

I have now gone over a 1000 dollars in the hole because of this. I am being charged 25 a day from my landlord for not being able to pay, I've haven't eaten in days, my electric is off, and I'm out of my heart meds and can't refile. I had 2 heart attacks in the last year. I need my meds. It's hot and I cant go anywhere cuz I have no gas. My phone will be shut of any day now too. I have to pay a reconnect fee and deposit now for my electric to be turned on and my cable will charge me to turn it back on as well. I have never seen such a horrible no caring company in my life. No empathy whatsoever.

If you can look at my account u can see from day one this has been a problem. This can't continue. I've 'spent several hours every single day on the phone trying begging to release my card. I have complied to their demands and yet I'm still in the dark and hot and hungry. I need help!"
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Additional Communication Between Claimant and Reliacard - U.S. Bank N.A. Hide
  • Nov 14, 2020, Claiming party added:
  • they finally released MY CARD. HOW ever it was way to late im over 1000 dollars behind and suffered a lot because of this. i also spent 3 to 4 hours a day everyday for almost 2 months trying to resolve this matter. i want more then im sorry , i want 3000. for all the stress and time i spent .

What Claimant Wants Hide
1. stressed and time and debt this put me in. Nov 29, 2020 $3,000.00
Cash total : $3,000.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from ReliaCard - U.S. Bank N.A.. This claim will remain posted until resolved
Offer History
Oct 03, 2020
Claimant's Terms of Settlement to ReliaCard - U.S. Bank N.A.
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