Public Mediation

Rapid Plumbing Dispute

A. S. vs. Rapid Plumbing
617 Jessie Street, Po Box 921, San Fernando, California, 91341-0921, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 3 non-monetary items.
    • Claim #: 5224569
    • Amount Involved: 2,280.87
    • Filed On: May 31, 2014
    • Posted On: Jun 11, 2014
    • Complaint(s):
      • "I just feel ripped off."
      • Problem with a service
      • Bad business practices
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Statement of Claim
Claimant says:
"My shower was dripping. I called Rapid plumbing. They gave a plan to fix which would cost $9oo.00. I agreed. They came to work next day and promised to fix in another way for $ 25o.oo. I agreed. It was not fixed. They asked for another $250.00 to fix. I agreed. I gave my card and they charged it for $500.00. The problem is not fixed till now. My shower is dripping. I called and talked to the receptionist and then the manager who told me " Take your business somewhere else." I don`t want to pay for the job not done."
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What Claimant Wants Hide
What By When How Much
1. Repair: Fix damaged shower Jun 15, 2014 N/A
2. Complete project: Finish my dripping shower Jun 15, 2014 N/A
3. Apology: I want a written appology from the technician and the manager Jun 15, 2014 N/A
1. Compensation: Discomfort & wastage Jun 15, 2014 $399.00
2. Damages: The shower & bathroom Jun 15, 2014 $170.00
3. Recovery of Losses: The showerhead i bought Jun 15, 2014 $91.87
4. Refund: Items bought Jun 15, 2014 $250.00
5. Credit: parts Jun 15, 2014 $250.00
6. Pay me for my time: 8 hrs@$140.00 Jun 15, 2014 $1,120.00
7. Monetary items with amounts to be determined: Repairs estimate will follow Jun 15, 2014 TBD*
8. Other – Copy claim to regulators Jun 15, 2014 $14.99
9. Other – Pay for claim posting cost Jun 15, 2014 $7.99
10. Other – Physical delivery charges Jun 15, 2014 $2.99
Just make me happy!
Claimant invites Rapid Plumbing to make a fair offer to resolve this complaint.
Cash total : $2,306.84*
Non-cash: 3 items
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
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Respondent's Counteroffer

There has been no response to this claim from Rapid Plumbing. This claim will remain posted until resolved
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