Public Mediation

J.P. vs. Public Storage-Waipio

J. P. vs. Public Storage-Waipio
94-1355 Waipio Uka St, Waipahu, Hawaii, 96797-4358, United States
Amount Involved: Other terms
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2679600
    • Amount Involved: N/A
    • Filed On: Oct 09, 2018
    • Posted On: Oct 20, 2018
    • Complaint(s):
      • Bad business practices
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Paid my monthly rental fee on Sept. 30, 2018, on time, via check, $706.29, same amount for almost a year. On 10-1-18, received a call from a male who said he was with Public Storage and he said I owed an additional $80.00 as the rates had gone up. I told him I had not been notified. Had I been I would have moved out. He said it didn't matter, it was due and he wanted it paid "right now." Told him he'd have to wait and he hung up.
On Oct. 7 2018 I tried to enter the lot to go to my unit and my entry code did not work, denying me entry, and it has not worked since. When I inquired at the Office I was told if I did not pay the additional amount, they would seize my property.
I have tried calling the 800 # provided, but no one answers.
Today, Oct. 9, I received an email telling me I now owe $235.00. Sent them an email disputing the amount but Public Storage has not responded."
...
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What Claimant Wants Hide
1. Other – Pay for claim posting cost Oct 24, 2018 $14.99
Cash total : $14.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Public Storage-Waipio. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 10-21-2018
    View more
    Public Storage should pro-rate storage fee paid in advance instead of denying claimant entry and threatening sale of belongings - claimant paid all fees less 4 days. More...
If you are a party to this claim, click here.
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