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J.W. vs. Protravel Network

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Unethical practices by Protravel Network, not paying commissions as promised

J. W. vs. Ptn Inc Formerly Pro Travel Network, 3437 W Shaw Ave Ste 101, Fresno, California, 93711-3243, United States
Amount Involved: $3,000.00
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Statement of Claim
Claimant says:
"I have been associated with Protravel Network since April, 6th 2015. Since February 2018, I have been owed $732.92. After countless emails, I have been given the runaround and lied to about my "commission" payout. Today I finally was able to get my account turned off after paying the $59.99 fee each month in hopes of getting my relatively small commission. I have now lost 18 months worth of monthly fees (costing $1,079.82) and the little bit of commission I am owed. The commission's department tells me to look out for emails, the company has been sold and we are issuing commissions soon, etc. The bottom line is they are a scam. When canceling my membership, I was refunded 1 month's fee, even though I clearly in an email requested it 3 months ago and now they are saying I will forfeit all commissions if I cancel, according to their "policy." That same policy states that commissions are paid 4 to 8 weeks after payment, and I am on week # 75 with no commission and false promises. "
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Exhibits View
What Claimant Wants Hide
1. Payment due: Unpaid Commission, plus interest Feb 14, 2020 $3,000.00
2. Other – Pay for claim posting cost Feb 14, 2020 $14.99
Just make me happy!
Claimant invites PTN Inc formerly Pro Travel Network to make a fair offer to resolve this complaint.
Cash total : $3,014.99
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • "Per Pro Travel Network's Policies and Procedures the agent account must remain active in order to receive commissions. Joshua cancelled and received a refund of his monthly fee."

This claim will remain posted until resolved.

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  • Contributed Solution: by George Maxwell On 01-28-2020
    Sue Pro Travel Network for Theft of Services and file complaints with Labor Department and IATAN More...
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