Public Mediation

PRO TRAVEL NETWORK, 516 W. Shaw Ave #103 Fresno CA 93704-Dispute-#1659037

J. A. vs. Ptn Inc Formerly Pro Travel Network
protravelnetwork.com, 3437 W Shaw Ave Ste 101, Fresno, California, 93711-3243, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1659037
    • Amount Involved: 149.99
    • Filed On: Oct 07, 2010
    • Posted On: Oct 22, 2010
    • Complaint(s):
      • "I just feel ripped off."
      • Questionable Business Practices
      • Billing / Fees
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Statement of Claim
Claimant says:
"This company “Pro Travel Network” has been charging my debit card for membership without my authorization.
I signed up with this company last May of 2007 but I did not renew my membership this year. I also did not use their services for more than a year.
I noticed lately the charge of $50 and when I went to my bank to report the unauthorized charge, they also informed me that this company charged me $99.99 last May of this year.
I called Pro Travel Network and spoke to their administrator Cassie Robles, however I was told that they will not give me a refund."
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What Claimant Wants Hide
1. Refund: UNAUTHORIZED CHARGES Oct 22, 2010 $149.99
2. Other – Physical delivery charges Oct 22, 2010 $2.00
Cash total : $151.99
  • 0
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Respondent's Counteroffer


There has been no response to this claim from PTN Inc formerly Pro Travel Network. This claim will remain posted until resolved
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  • Comment: by Boie Macho — Online mediator
  • On: 07-29-2015
  • The claim cannot be resolved. This company is a scammer. My suggestion is to inform the public about their illegal activities hoping that there will be less victims and move on.
  • 0
  • Contributed Solution: by Boie Macho On 07-15-2015
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