Public Mediation

L.M. vs. Premiere Motorspotrts

L. M. vs. Premiere Motorsports
7750 W 99th St, Hickory Hills, Illinois, 60457-2328, United States
Amount Involved: $17,970.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4030779
    • Amount Involved: 17,970.00
    • Filed On: Mar 11, 2016
    • Posted On: Mar 22, 2016
    • Complaint(s):
      • Bad business practices
      • Problem with a product
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"You willingly sold me a unsafe vehicle.
Let me start with the items that I found in the began to drive the Van. The oil pressure was about 25lbs & as soon as the engine got hot the oil pressure would drop to zero when when ever you were coasting or at a stop sign. The red “check gages” light would come on because it was reading zero pressure.
My grandson was the first driver & after a couple of hours it was my turn to drive. I accelerated to freeway speed & the handling of the van was so erratic that it frightened me & I had to reduce my speed 20 MPH to avoid being pushed around by passing trucks & cars and into a collision or forced off the road. I thought it might just need a front end alignment, but when having it done I found that the upper idler arms were shot & that was what was causing the van to wander so dangerously all over the road. They advised me that there was a tremendous amount of rust underneath the van. I dismissed this because of your assurances when I asked about the possibility of rust when I was considering the purchase.
Then Yesterday my mechanic was doing a oil change. He said the oil was very thick, I guess it was to cover up the lack of oil pressure. My mechanic was stunned at the irreversible amount of rust. He found that the sway bar had been so rusted that it broke away from the frame that someone had welded a plate to the frame in an effort to secure it back to the frame. He also found that a front shock mount had also rusted away from it’s mounting to the frame & it had also had a replacement plate welded in.
I trusted you to tell me the truth about the Van I purchased from you online, even though I asked you to be honest with me. I specifically asked you about the possibility of rust & you put my mind at ease with your answers. My mechanic feels that this van is unsafe & that other things will fall off their rusted mountings.
While he was under the van I had asked him to find the source of the oil dripping in my garage floor & he found the real engine seal was leaking & the transmission will need to be removed to replace it.
In other emails, you have ignored, I informed you that the windshield wipers only will work intermittently, the heater stops blowing whenever the engine is under a strain, such as going up a hill, and the right headlight housing was broken and the light would only illuminate about 20 feet in front of the van at night, which made night driving unsafe.
I also sent you pice of the enormous chunks of rust that will fall on my garage floor.
The bottom line is that you sold me an unsafe vehicle knowing that I was leaving to drive to California.
I was going to sell the Van, but after laying awake all night I am morally unable to sell this unsafe vehicle to an unsuspecting buyer knowing it may cause him and or his family injury or death.
You don’t know me or my reputation but I will tell you that you would be making a major mistake to ignore this letter. I am a determined person. Tomorrow I will start leaving reviews at everyplace that I can & will also be contacting the State & the BBB. If I don’t hear a positive response to my letter within 5 days I will accelerate this matter to the next level, including the proper Government agencies.
I expect to be made whole & won’t stop until I am satisfied."
...
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What Claimant Wants Hide
1. Recovery of Losses: Wire $$ ti my bank Mar 18, 2016 $5,990.00
2. Refund: 5990. Mar 26, 2016 $5,990.00
3. full refund Mar 26, 2016 $5,990.00
4. Other – Pay for claim posting cost Mar 18, 2016 $7.99
Cash total : $17,977.99
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Respondent's Counteroffer

There has been no response to this claim from Premiere Motorsports. This claim will remain posted until resolved
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