Public Mediation

Police Protective Fund -- deceptive "fund-raising"

S. T. vs. Police Protective Fund
6605 Hollywood Boulevard Suite 224, Los Angeles, California, 90028, United States
Amount Involved: Other terms
Complaint(s): Public nuisance | Public waste
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Police Protective Fund
    • Claimant Seeks: 3 non-monetary items.
    • Claim #: 1917383
    • Amount Involved: N/A
    • Filed On: Jul 31, 2012
    • Posted On: Aug 11, 2012
    • Complaint(s):
      • Public nuisance
      • Public waste
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"A representative of this company called me last week--I doubt it was a coincidence that a police deputy was just shot to death in our community--and asked for a 'tax-deductible donation.'

I asked what percentage of the donations went to the police. "100%. We don't use outside fund-raisers." You mean you're with the police? "No, it would be illegal for them to solicit donations." So you're a volunteer? "No." So who pays you? "Well..."

I found his responses to be well-rehearsed and highly deceptive. While he was still on the line, I checked Charity Navigator. The amount of money given to the families of fallen police officers is a tiny fraction of the company's revenue. I advised him to get a more honorable profession.

1) I consider this call to be a violation of the 'Do Not Call' registry. I am alarmed that even though the families of confused or Alzheimers-stricken people have tried to ensure that their parents are protected from scammers via the registry, bottom-feeders like this can still call with impunity.

2) If contributions to this organization are truly tax-deductible, they shouldn't be. The IRS needs to pull credentials from 'charities' that use less than a majority of funds raised for substantive programs--and I don't mean programs like advice to wear sunscreen, written on the back of donation requests.

3) Stop telling people that you don't use outside fund-raisers. You ARE outside fund-raisers."
...
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Additional Communication Between Claimant and Police Protective Fund Hide
  • Jul 31, 2012, Claiming party added:

  • Exactly how much direct assistance goes to the families of officers killed in the line of duty?

  • Jul 31, 2012, Police Protective Fund (responding party) added:

  • Please provide your mailing address and the requested information contained in the IRS Form 990 will be mailed to you - or you may view the information requested online at www.PoliceProtectiveFund.org

    Do you wish your phone number placed on the organization's Do Not Call List?

    Please NOTE: It is company policy to SUSPEND calling in an area that has experienced an officer death. If you were called immediately following an officer death it is only because the call center had not yet found out about that death.

  • Jul 31, 2012, Claiming party added:

  • I have downloaded the lengthy IRS form and cannot locate the exact information until I take it to my accountant for analysis. It would be simpler for you to simply state exactly how much money goes directly to the families of slain police officers. Since your company's representatives say that donations go towards this, it should not be a difficult question to answer.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Change of policy: Stop calling numbers registered with the 'Do not call' registry. Aug 15, 2012 N/A
2. Information: Send me a copy of your tax return and documentation the tax-deductibility of donations Aug 15, 2012 N/A
3. Explain why such a small fraction of your revenues goes to the families of fallen police officers. Aug 15, 2012 N/A
Cash
1. Other – Copy claim to regulators Aug 15, 2012 $14.95
2. Other – Pay for claim posting cost Aug 15, 2012 $7.95
Cash total : $22.90
Non-cash: 3 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "1. Police Protective Fund is exempt from the National Do Not Call Registry. However, the organization does keep its own in-house list of Do Not Call requests. The request may be made by phone or online at their website - www.PoliceProtectiveFund.org The National Do Not Call Registry does not limit calls by political organizations, charities, or telephone surveyors. (https://www.donotcall.gov/faq/faqbusiness.aspx#who)

    2. Please provide your mailing address and a tax return will be mailed to you. Additionally - the tax return is posted for public viewing on the organization's website - www.PoliceProtectiveFund.org .

    3. The organization provides direct financial assistance to the families of officers killed in the line of duty in addition to many other programs. Proceed with Caution public awareness campaign reaches over 1 million drivers each year. More officers are killed on the roadways by careless citizens than by armed criminals. For over 20 years the organization has sponsored the youth program - Junior Police Academy - teaching school resource officers to be mentors for students - please view the success of this program at www.JuniorPoliceAcademy.org

    NOTE: The Police Protective Fund does NOT employ outside fundraisers. All calls are made from organization call centers by paid employees of the organization. "

This claim will remain posted until resolved.

  • 0
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  • Comment: by Natalie Deuitch — Online mediator
    • On: 10-04-2012
    View more
  • I'd love to here more from the Police Protective Fund about where there money goes. It seems like they would want to publish how much funding they have provided to police officers if they are a truly charitable organization. It worries me that they seem more focused on the legality of their phone banking, when the claimant's real issue is the legitimacy of the organization. I also find it interesting that the first suggestion on googling Police Protective Fun comes up mostly with scam reports.
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