Public Mediation

My Claim vs. omnipod Dispute

M. R. vs. Omnipod / Insulet Corporation
600 Technology Park Dr Ste 200, Billerica, Massachusetts, 01821-4154, United States
Amount Involved: Other terms
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 7595654
    • Amount Involved: N/A
    • Filed On: Sep 25, 2014
    • Posted On: Oct 06, 2014
    • Complaint(s):
      • Failure to disclose facts
      • Customer service runarounds
      • Poor Value for Money
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Statement of Claim
Complaints Involved (8) - View
Claimant says:
"pods going bad for months only to find out that omnipod pod was aware that they have a problem with their pods. my son's health and education were both put at risk because of this and I cannot get anybody from omnipod to return my call to discuss this matter. They just want to take orders and money and that's all"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites OmniPod / Insulet Corporation to make a fair offer to resolve this complaint.
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
Message from Omnipod / Insulet Corporation: Insulet Corporation has reviewed the customer's complaint and forwarded their concern to Insulet Corporation's Customer Care Department. Insulet Corporation's Customer Care Department will reach out to the customer directly to obtain a resolution.
What By When How Much
1. Customer Care Department to Contact Customer Oct 10, 2014 N/A
Non-cash: 1 items
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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