Public Mediation

My Sister's Kitchen-Dispute-#2920661

T. R. vs. My Sister's Kitchen
4716 NC Hwy 55, Durham, North Carolina, 27713, United States
Amount Involved: $325.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2920661
    • Amount Involved: 325.00
    • Filed On: Sep 19, 2012
    • Posted On: Sep 30, 2012
    • Complaint(s):
      • Problem with a service
      • Problem with a product
      • Contract / Agreement / Promise dispute
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"I Hired the above establishment to Cater My Wedding Reception, in which was a Disaster,I paid half the money to Ms.Murray whom is the Owner of the establishment, in which the balance was paid directly to her staff member whom came to the reception to serve the food,The food that I had requested to be prepared was Horrible, Not just that All the food that was Paid for Never made it to the reception, One of the dishes I requested was Yellow Rice the rice Looked like Mashed Potatoes,Collard Greens were big and leafy,etc..I tried Several times to Speak with Ms.Murray to No avail, I spoke with many of her Staff members in which they relayed the message to her, My affair was on the 6th of July 2012, I spoke was the manager of the establishment on the 9th that following business day, and since then I've been in contact with someone from Her business, the the last time I actually spoke with Ms.Murray herself, and she assured Me that this matter would be handled properly,I'm Still waiting. The last time I sent Ms.Murray an e-mail was in August she responded to the e-mail stating that she was waiting for My last Name(she had All my information on file I made sure I gave it to the Manager when I first placed the order, also I personnally Spoke with Ms. Murray and gave it to her also)"
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Additional Communication Between Claimant and My Sister's Kitchen Hide
  • Dec 21, 2012, Claiming party added:

  • I've tried unsuccessfully to resolve this matter with Ms Murray,my conversation with her she states that was compensated for a pan of food that was suppose to feed 50+ppl by one of staff member,yes the member took $25.00 off the bal. I paid much more for the pan of food,Yes this situation should've been Over with along time ago,Until we can come to an Agreement that's right..

What Claimant Wants Hide
1. Refund: Food that was Paid for and for food that was not prepared properly Oct 04, 2012 $150.00
2. Food that was paid for,missed Presented Oct 04, 2012 $175.00
3. Other – Copy claim to regulators Oct 04, 2012 $14.95
4. Other – Pay for claim posting cost Oct 04, 2012 $7.95
Cash total : $347.90
  • 0
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Respondent's Counteroffer

There has been no response to this claim from My Sister's Kitchen. This claim will remain posted until resolved
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