Public Mediation

MoFoCo Enterprises Inc Dispute

M. M. vs. Mofoco Enterprises Inc
102 W. Capital Drive, or 4170 N. Lydell St., Millwaukee, Wisconsin, 53212-1157, United States
Amount Involved: $7,800.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9503183
    • Amount Involved: 7,800.00
    • Filed On: May 17, 2014
    • Posted On: May 28, 2014
    • Complaint(s):
      • "I just feel ripped off."
      • Poor Value for Money
      • Customer service runarounds
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Statement of Claim
Complaints Involved (8) - View
Claimant says:
"* hired Roy Henning to build turn key engine and replace transmission
* paid $5075 for the engine and $1300 for the transmission
* was paid on August 7th, 2013 and engine and transmission to be done in 6 weeks
* shipped them my car for the install fist week of October 2013
* engine build was never started until after November
* December I asked for a full refund, they declined
* January I was told my car would be done by the end of the month
* February I was demanded to pay an addition $1450 to finish the job or else.....
* March sent Roy $1450 in a money order to finish
* April Roy says he has problem and will let me know
* My transmission will not shift to 1 or 2, reverse lock out wont work car only shifts 3 and 4.
* Engine will not stay running.

I paid Mofoco, Roy Henning over $7800 for a new engine and transmission installed in my car and now it don't run and can't drive it.

I waited over 8 months for a 6 week job.

My car drove fine over 1300 miles from Nebraska to Oregon in July of 2013 to a car show winning three awards. The car sat near the pond for a 7 day period and when I went to drive home, the engine overheated in about two hours of driving time.

I searched for a way to get car home, rented U-Haul truck and tow dally and came home. Found 5 companies that rebuild engine. I choose Roy because he said he would remove and replace engine and transmission for the labor of $750. So I agreed and paid for the engine and transmission in full and then shipped him my car 8 weeks later hoping to have my car back in a few days. Shipping cost $1000 from Henry NE to Milwaukee WI.

Roy Henning has not kept up with his end of the deal. The deal was to have a new turn key engine test run and ready for install when the car got there along with a rebuilt transmission. It should have only taken a day or two to remove and reinstall and test drive car.

Roy Henning complained that I was at fault, everything I said is a lie, and he wanted $100 per hour for custom work to remove and install a VW engine and transmission.

I sent Roy pictures of my car, the engine and engine bay, the transmission and axles so he knew what he was receiving. My car is a VW pan with a fiberglass body bolted to it. So it is mostly all 1970's VW remove and replace.

Roy has sent me aggressive emails, held my car hostage, charged me for parts and labor with out a written estimate up front, may have used my engine as a rebuild and not a new case build, rebuilt my transmission and it will not work, the engine will not stay running at idle.

I feel that I need a full apology for all the accusations, and a refund for not completing the job as stated. Roy has also had the nerve to charge me $20 per day for storage if I did not pick up the car with in 10 days of him stopping work on it.

So my truck driver picked up the car on 5.16.2014 and paid Roy $100 for storage.

I should be charging Roy $20 per day for the six months he had the car over and above the contract dates.

I will have added expenses to have the car looked at and fixed correctly to make it drivable again."
...
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Exhibits View
What Claimant Wants Hide
1. Refund: Cost of goods and labor Jul 01, 2014 $7,800.00
2. Other – Copy claim to regulators Jul 01, 2014 $14.99
3. Other – Pay for claim posting cost Jul 01, 2014 $7.99
4. Other – Physical delivery charges Jul 01, 2014 $2.99
Cash total : $7,825.97
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Respondent's Counteroffer

There has been no response to this claim from MoFoCo Enterprises Inc. This claim will remain posted until resolved
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