Public Mediation

Charles Seymour vs. Mark Henderson

Major Rip off by Mark Henderson I need some help!

C. S. vs. Mark Henderson - Superior Electronics -601-340-3058 Or 601-323-9367
5205 Highway 11 N, Ellisville, Mississippi, 39437-5001, United States
Amount Involved: $1,400.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4142856
    • Amount Involved: 1,400.00
    • Filed On: Aug 15, 2016
    • Posted On: Aug 26, 2016
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"On May 24th I spoke with Mark about building me a amp for my CB radio, we agreed on a price of $1400.00 and he asked that I send the money via Friends and Family on Paypal so he would not have to eat the amount that Paypal charges. This money was sent on May 25, 2016. My amp was supposed to be ready by June 25th and he would deliver it to me in Manchester TN. He never showed up and he did not call me. When I returned home (Savannah GA) I called him he said he was in an accident and that my amp was still not ready. He then told me to start corresponding on Facebook instead of phone, which I did and have the messages. I then agreed to give him until the end of July and he assured me it would be done. I sent him a message on 7/30 asking how is the amp coming along. He replied he would send on Monday 8/1 if no problems arise and he did not forsee any problems and asked for my shipping address which I sent. He did not reply and about this time he turned off his shop phone and deleted his Facebook page. I have tried every way possible to resolve this without going to court. I am retired and on Social Security and at this point all I want is my money back!"
...
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Claimant timeline (7) - Hide
  • 05-24-2016 — Ordered
  • 05-25-2016 — Sent payment
  • 06-25-2016 — Amp was to be ready and delivered
  • 06-27-2016 — Called Mark and asked where amp was and gave 30 days to finish
  • 07-27-2016 — started corresponding on Facebook
  • 07-30-2016 — Was told by Mark he hoped to ship on Monday 8/1 and sent our shipping address
  • 08-02-2016 — sent request via Facebook he return my money. Unable to reach him since this time.
What Claimant Wants Hide
1. Refund: $1400.00 Aug 24, 2016 $1,400.00
2. Other – Copy claim to regulators Aug 24, 2016 $14.99
3. Other – Pay for claim posting cost Aug 24, 2016 $7.99
4. Other – Physical delivery charges Aug 24, 2016 $4.99
Cash total : $1,427.97
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Mark Henderson - Superior Electronics -601-340-3058 or 601-323-9367. This claim will remain posted until resolved
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  • Contributed Solution: by David Dogan On 06-06-2025
    View more
    If Henderson has anything of value he procured in anticipation of building the device, he could offer these to Claimant in partial satisfaction. Claimant should not, however, be required to accept Henderson’s offer if an agreed amount is not voluntarily reached.
If you are a party to this claim, click here.
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