Public Mediation

Mary Brown vs. Magic Jack

M. B. vs. Magicjack.Com
5700 Georgia Ave, Po Box 6785, West Palm Beach, Florida, 33405-3712, United States
Amount Involved: $4,500.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4047660
    • Amount Involved: 4,500.00
    • Filed On: Aug 27, 2016
    • Posted On: Sep 07, 2016
    • Complaint(s):
      • Problem with a service
      • Problem with a product
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (6) - View
Claimant says:
"I found out I had no 911 on phone. My friend died as I was trying to find another phone. I have the 198.30 for 8 years. Now I want to get away from you. Oh I can't do that because I have no plan with magic jack for 911. I have prove of the 8 year plan. I just want to get a way from you. I had to reactivated and had to pay another $37.50 before you would help me. My LAWYER is on the way to speak you. You know I can't believe I had to this. Leave me alone and give my money. Just think BBB is helping too. You can call me, you because I have no PHONE. Let's just see how to go. My name is MARY BROWN"
...
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What Claimant Wants Hide
1. Compensation: I had no 911, friend died Aug 02, 2016 $1,500.00
2. Refund: my friend died no 911 Aug 27, 2016 $1,500.00
3. Pay me for my time: 4 weeks no service 911 Aug 03, 2016 $1,500.00
4. Other – Pay for claim posting cost Aug 02, 2016 $7.99
Cash total : $4,507.99
  • 0
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Respondent's Counteroffer

There has been no response to this claim from MagicJack.com. This claim will remain posted until resolved
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