MagicJack.com’s Complaint History (4):
4 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Overcharge or billing error
- Problem with a product
Claimant says:I found out I had no 911 on phone. My friend died as I was trying to find another phone. I have the 198.30 for 8 years. Now I want to get away from you. Oh I can't do that because I have no plan with magic jack for 911. I have prove of the 8 year plan. I just want to get a way from you. I had to reactivated and had to pay another $37.50 before you...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Overcharge or billing error
Claimant says:I briefly used Magicjack for my home phone service. It was very substandard in that it didn't provide the basic features for my home phone service that I'd previously had. The Caller ID feature for incoming calls with Magicjack doesn't display the callers name--just numbers. They do not make that clear in any of their advertising. The Call Waiting...
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- Claim
- Seeking:
For:
- Bad business practices
- Problem with a service
Claimant says:my computer crashed and i had to buy a new one, my magic jack won't work at all on the new computer, i have tried for over a week to contact magic jack by phone and online. all the phones numbers for them are a constant busy and you cant even get to the online sites, they just sent me an email offering the new magic jack for 34.95 thru a link only ...
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- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Product Defect
Claimant says:Work orders on the MagicJack.
1. LTK43605716308X - Abram
2. LTK43605777173X - Jan
3. LTK43605834247X - Lalie
4. LTK43605840062X - Prince
5. LTK43605860125X (On this repair ticket I caught Bradley looking at my Quicken - financial software. I stop him and ask him what he was doing. He quickly gave me to another technician). You got to watch...
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