Public Mediation

My Claim vs. Maddie Motorsports In Dansville N.Y.

A. B. vs. Maddie's Motor Sports
116 Clara Barton St, Dansville, New York, 14437-9503, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4023015
    • Amount Involved: N/A
    • Filed On: Jan 12, 2017
    • Posted On: Jan 23, 2017
    • Complaint(s):
      • Overcharge or billing error
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"maddie motorsports agreed to one price on a new motorcycle over the phone, but when I picked up the bike (my fault) I did not notice they had raised the price by $150.00. When I got back home and LOOKED at the paperwork, noticed the extra money I called them. Not to my surprise they said that is was what I had Agreed to on the phone. Either the salesman has a bad memory,(which I doubt) or he slipped one by me.(again my fault) However I never did business that way and am not happy with the way they do business."
...
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Claimant timeline (1) - Hide
  • 12-27-2016 — motorcycle purchase
Additional Communication Between Claimant and Maddie's Motor Sports Hide
  • Feb 03, 2017, Maddie's Motor Sports (responding party) added:

  • Mr Baker should call us directly to discuss this complaint. It is our feeling that he all of the pricing was discussed well before he picked up his new motorcycle. If he had questions about how we arrived at the final price he should have discussed it with us previous to the time of purchase. We don't want him to feel uneasy about his purchase and should call us directly about any ongoing concerns. But we are not paying some unknown website money to hide this complaint.

  • Feb 25, 2017, Claiming party added:

  • Not much I can do about the trick you played, but I bought you for 150 dollars. good luck in the future, you will need it. art baker

What Claimant Wants Hide
1. Other – Pay for claim posting cost Jan 27, 2017 $7.99
Cash total : $7.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Awaiting response from Party
PeopleClaim Customer Service commented
PeopleClaim Customer Service (Comment):
"To Maddie's Motor Sports: PeopleClaim doesn't monitor claims, but your response was pointed out to us and we'd like to address your concerns about 'paying an unknown website to hide this complaint.' The small fee paid by a claimant to use the PeopleClaim system to communicate and hopefully resolve a claim is totally negotiable, like the claim itself. However, using the system enables you to communicate privately with your customer to establish that they're a legitimate customer - not an anonymous complainer that you can't find and who may even just be a competitor or disgruntled employee. If you can't resolve the complaint, anyone reading it will also be able to read your response and decide for themselves whether or not the complaint - and the response - is fair and reasonable. Complaints also help you find and fix potential problems with products, service, employees, etc. Please feel free to email support@peopleclaim.com if you have any other questions or concerns."
 (6 years ago)
Reply

Respondent's Counteroffer

There has been no response to this claim from Maddie's Motor Sports. This claim will remain posted until resolved
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