Public Mediation

Liberty Mutual Insurance Company-Dispute-#3046502

T. Z. vs. Liberty Mutual Insurance (Headquarters)
175 Berkeley St MS 10B, Boston, Massachusetts, 02116-5066, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"we cancelled our insurance with liberty mutual a month ago and they said that we still owe them $481. we had automatic payment deductions set up from our credit union account and they've been taken these payments on time for more than three years. they take these payments on or around the first of every month. we called them and gave advance notice of our desire to cancell and requisted they stop taken these payments whitch they did on the day our new policy with allstate took effect. all of a sudden we recieved that bill i mentioned above. their explanation is that our account was in arrears for some time, something we had no knowledge of and never were told about. we were up to date till the day of the switch as far as the payments. we've been with liberty for more than 19 years and always thought we are on time. they are threatning to turn this bill to collections soon. we strongly believe that we paid all that we owed them and that it is wrong for them to treat us this way and, if anything, it's their fault that they keep their records the way they do. thank for the help. taher and crystal zarti. e-mail: crystal_zarti@trihealth.com"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites Liberty Mutual Insurance (Headquarters) to make a fair offer.
1. Other – Copy claim to regulators Oct 05, 2012 $14.95
2. Other – Pay for claim posting cost Oct 05, 2012 $7.95
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Liberty Mutual Insurance (Headquarters). This claim will remain posted until resolved
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