Public Mediation

LAUREL MOUNTAIN MUSTANG-Dispute-#5053535

G. L. vs. Laurel Mountain Mustang
113 Mustang Ln, Ruffsdale, Pennsylvania, 15679, United States
Amount Involved: $2,850.30
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 5053535
    • Amount Involved: 2,850.30
    • Filed On: Apr 20, 2012
    • Posted On: May 01, 2012
    • Complaint(s):
      • Bad business practices
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"On December 13 2011 at about 5;30 pm I ordered some parts for a 1966 mustang. After I placed the order, I got information about their company that was negative. Their company policy was no returns, in store credit only. After reading this I cancelled the order the very next morning. The order was cancelled thru Jason, he said he would have someone return my call, that never happened. They shipped the order anyway and charged my card. Now they have their merchandise back and will not give me a credit card refund. The original purchase was $2850.30 Now they are wanting me to accept a store credit of approximately $1900.00 after shipping and restock fees. The order was stopped the next morning and I have phone records to prove it."
...
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What Claimant Wants Hide
1. Refund: Items never recieved May 05, 2012 $2,850.30
2. Other – Copy claim to regulators May 05, 2012 $14.95
3. Other – Pay for claim posting cost May 05, 2012 $7.95
4. Other – Physical delivery charges May 05, 2012 $9.89
Cash total : $2,883.09
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Respondent's Counteroffer

There has been no response to this claim from LAUREL MOUNTAIN MUSTANG. This claim will remain posted until resolved
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