Public Mediation

L.C. vs. Lash Renew

I Don't Want It!!!!

L. C. vs. Lash Renew Free Trial 844-824-4384
GEN X PRODUCTS, LLC, 10115 E Bell Rd Ste 107 # 461, Scottsdale, Arizona, 85260-2189, United States
Amount Involved: $178.00
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3645179
    • Amount Involved: 178.00
    • Filed On: Mar 26, 2016
    • Posted On: Apr 06, 2016
    • Complaint(s):
      • Bad business practices
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I answered an invitation to try a product from Lash Renew for $7.99, I received the product and on March 3rd the company withdrew 149.00 from my account, I called them on March 10th to let them know that I did not want the product, they refunded 50.00 however On March 25th the company withdrew another 89.00 from my account without my consent Please inform me on how to stop them and get my money back.

I"
...
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What Claimant Wants Hide
1. Refund: lash oil Apr 10, 2016 $178.00
2. Other – Pay for claim posting cost Apr 10, 2016 $7.99
Cash total : $185.99
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Respondent's Counteroffer

There has been no response to this claim from Lash Renew Free Trial 844-824-4384. This claim will remain posted until resolved
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  • Comment: by Martha Miles — Online mediator
    • On: 06-01-2016
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  • Hi,

    so sorry for what you re going through I can relate I am going through the exact same thing with this company I just like you did requested to try the product. HUGE MISTAKE, they took $149.95 out of my account, I call and have called and sent emails EVERYDAY to the company, I am never able to speak to anyone,  agents are supposedly always busy assisting other customers. I have left countless voice messages requesting a call back. NONE have been returned.

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