Public Mediation

My Claim vs. Kuni Honda on Arapahoe Dispute

D. K. vs. Kuni Honda On Arapahoe
10750 E Arapahoe Road, Centennial, Colorado, 80112, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Kuni Honda On Arapahoe
    • Claimant Seeks: View.
    • Claim #: 5085248
    • Amount Involved: 6,000.00
    • Filed On: Nov 02, 2013
    • Posted On: Nov 13, 2013
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Contract / Agreement / Promise dispute
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Statement of Claim
Claimant says:
"I am a disabled veteran from the Iraq war. I went to kuni and got a used car 4 days later and car died on the highway almost getting hit by cars. I had to get my brother to jump me 10 times to get it to Walmart parking lot left overnight next day got a new battery 6 days later car dies again dealer told me i'll have to get a new computer chip 1200 dollars. Refusing to take back to the car they offered a trade but add 2500 extra on another car. Do not go here!!! All veterans beware they could care less for us vets!! I WANT A REFUND

I WILL CONTINUE TO WRITE HORRIBLE REVIEWS ALL OVER THE WEB AND CONTINUE EVERYDAY TO WRITE HORRIBLE REVIEWS! I AM A DISABLED VETERAN AND PEOPLE WILL HEAR ME ABOUT MY LEMON CAR. HONDA CORPORATE HAS BEEN NOTIFIED, LEMON LAWYER HAS BEEN NOTIFIED. CAR DIED 2 TIMES CHANGED BATTERY 1 TIME, ADVANCED AUTO 2 TIMES, KUNI HONDA SERVICE 1 TIME! I WANT A REFUND"
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Additional Communication Between Claimant and Kuni Honda On Arapahoe Hide
  • Nov 04, 2013, Claiming party added:
  • Car didn't last more than a couple days with a brand new battery I don't know this car was moved around without it being dead in the lot. All calls were recorded. Vice president of honda and CEO of kuni on washington was notified. The previous owner can be notified and records can also be found. This problem is impossible that it was not found. Either the mechanics new about this and neglected to say anything or somehow it was hidden. In any case ill pay the service fee that I waited 7 hours to just check what's wrong. Ill keep writing reviews about my honest experience about kuni honda in centennial for as long as there is internet. As well as Dav forums and VA forums thank you

  • Nov 08, 2013, () added:
  • Good Morning, Please note that in addtion to our offer of:
    1. Trade Danny of of his vehicle
    2 Buy back his vehilce, we also
    3. Offered to split the service cost with him.
    All of these three offeres were declined by Danny.

What Claimant Wants Hide
1. Refund: PURCHASE PRICE Nov 02, 2013 $6,000.00
2. Other – Pay for claim posting cost Nov 02, 2013 $7.99
Cash total : $6,007.99
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Danny,

    Thank you for chatting with me today. I again want to Thank You for your service as an Iraq Vetern. Danny, I always hate it when bad things happen to good people. I am sorry to hear of your predicament. As we discussed, you purchased a Pre-Owned vehilce with 158,686 miles on it. You purchased the car "As Is, with No Warranty". The service concern was a computer modual that finally expired. No one can ever "guestimate" when something like this could happen. The fact is, IF you purchased this car new, you would still be where you are today in this concern. One of the great things about purchasing Pre Owned is not having an instant depreciation when drining a new car off the lot. It aslo carries risks which are, as the new owner being responsible for any service requirements moving forward. We offered to trade you out of your current vehicle, we offered to buy back your vehicle, both you declined. Danny, I wish you all the best.

    Kind Regards,

    Rena Marson
    Guest Relations, Training Manager
    Kuni Honda on Arapahoe
    303-708-2061


    --------------------------------------------------------------------------------
    "

This claim will remain posted until resolved.

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