Public Mediation

Kingston Cap and Trailers-Dispute-#1483938

B. L. vs. Kingston Cap And Trailers
289 Foxhall Avenue, Kingston, New York, 12401, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1483938
    • Amount Involved: N/A
    • Filed On: May 09, 2012
    • Posted On: May 20, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I purchased a new 2012 Toyota Tacoma on 05/01/12, and took possession of the vehicle on the evening of 05/03/12 at roughly 8:00PM. The very next day, I drove down to Kingston Caps and Trailers in Kingston, NY which was about a 105 mile trip each way, because this was the only dealer that had a cap in stock for my model truck ( That I needed ASAP for a second evening job of mine) When I arrived at the said business, my Tacoma truck was less than 20 hours old with just under 200 miles on the odometer. (The truck was spotless) Now fast forward an hour or so, and the dealer returns my truck to me with the cap installed, and I immediately notice that there is damage to the drivers side fender wall plastic cap ( It looked as if something silver in color was dropped down the side of my truck and scratched the fenderwall, as well as a deep scratch down to bare metal on the rear of the truck just above the tail light. When I confronted the dealer of this issue, he didn't want to hear about it, and said that his shop didn't do the damage, which is totally outrageous. All the dealer keeps saying is that they sell over 500 caps a year, and have never had an issue, and that the damage must of been done by me! Once again, this is outrageous!!!!!!!!"
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Repair: All I want is the damage to be repaired May 24, 2012 N/A
Cash
1. Other – Copy claim to regulators May 24, 2012 $14.95
2. Other – Pay for claim posting cost May 24, 2012 $7.95
Cash total : $22.90
Non-cash: 1 items
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Kingston Cap and Trailers. This claim will remain posted until resolved
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