Public Mediation

Jon's Custom Auto Repair Dispute

T. T. vs. Jon's Custom Auto Repair
3501 S. Sheridan, Tulsa, Oklahoma, 47115, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1253728
    • Amount Involved: 780.27
    • Filed On: Sep 12, 2014
    • Posted On: Sep 23, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Claimant says:
"August 23, 2014 my 2005 GMC pickup broke down in Tulsa Oklahoma; not being from Tulsa I called O'Reilly Auto Parts and thy gave me his number. After several tries I finally made connections with Jon and he told me it would probably be 7 p.m. before he could make it to my location. I waited around untill 8 pm in which he finally called and said it would be the next day
Sunday before he could make it over. So I had to borrow a car to get my self and my grandson home. Finally Sunday at 3 pm he showed up and told my son where the truck was that the fuel
pump in the fuel tank was bad and had to be changed. This could not be done at my son's and had to be towed to his repair shop. He made arrangements for the tow and supposedly made the repairs. Two weeks later my truck broke down in my drive with the exact same symptoms. I had it towed to my local dealership where I was informed that GMC did not put a fuel pump in the fuel tank. I have tried calling Jon continuous for the past two weeks to talk to him about what he might have actually done but he won't answer his phone or
return my calls. I paid him $780.27 with a cashier check."
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What Claimant Wants Hide
1. Refund: refund Sep 27, 2014 $780.27
2. Other – Copy claim to regulators Sep 27, 2014 $14.99
3. Other – Pay for claim posting cost Sep 27, 2014 $7.99
4. Other – Physical delivery charges Sep 27, 2014 $2.99
Cash total : $806.24
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Respondent's Counteroffer


There has been no response to this claim from Jon's Custom Auto Repair. This claim will remain posted until resolved
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